Utility worker with extensive experience in water line repairs and storm drainage maintenance in Houston. Proven project management skills and expertise in training coordination, resulting in enhanced team communication. Committed to safety and efficiency, utilizing advanced problem-solving techniques to improve service delivery.
Overview
32
32
years of professional experience
Work History
Utility Worker-Tier 2D
City of Houston - PWE/DWO
Houston, USA
01.2002 - Current
Duties Included- Install repair, replace and relocate water lines of all sizes.
Install repair and replace fire hydrants and valves, repair and replace fire lines which provides fire protection to businesses.
Raised water meters and water meter boxes to grade, inspect and repair site to determine what kind of repair will be made and what type of material will be needed to make repairs.
Investigate customers complaints and provide explanations as to citizens, supervisors and managers.
Check for low water pressures, water line issues and wastewater problems.
Preform test cuts on main lines and shut off main for repair.
Preform valve surveillance and value surveys.
Preformed preventive maintenance on fire hydrants as needed.
Able to read and interpret water maps on paper and in GIMS.
Prepare and complete work orders daily.
Preforms various miscellaneous activities, such as taking photos, filing out daily activity sheets, valve sheets, pre-trip inspections on vehicles and equipment.
Print water maps sewer, operates relatively complex equipment and vehicles such as trucks, backhoes, power tools, pumps, observes safety regulations and demonstrated safety to other team members to ensure steps are being followed.
Storm Sewer Maintenance
City of Houston
Houston, USA
01.1993 - 01.2002
Duties include repaired Storm Drainages, repair inlets, pickup fallen trees that blocked the citizens right of way, update service request, assist with time keeping, direct support the section with special project and other general administrative duties.
Education
High School Diploma -
Westbury High School
Houston, TX
05-1984
Skills
Communication expertise
Modern communication strategies
Office administration
Training coordination
Energy management
Professional Skills Summary
6 years' experience in management
Work well under pressure
Problem solving skills
Customer service skills
Able to adapt to change
Good communication skills
Leadership and teamwork skills
Assess situation and make decision and/or collaborated with others as needed to ensure fairness
Train individuals to the best of my ability to ensure safety and good quality of work ethics
Affiliations
Promotion from Utility Worker I-Laborer to Utility Worker IIII -Foreman 2009
Transferred from Utility Worker IIII to Field Supervisor 2018
Accomplishments
Recognition of Meritorious Services to our community in 2023 for 30 years employed by the City of Houston.
References
1) Michael Johnson -City of Houston Assistant Director
michael.johnson3@houstontx.gov Direct Number 832-395-4623
2) Raul Hampton- City of Houston Senior Division Manager
ruel.hampton@houstontx.gov Direct Number 832-395-4627
3) Greg McGill- City of Houston Manager
Greg.McGill@houstontx.gov Direct Number 281-785-6543