Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
First Line Leader
BCA Fulfillment, EFDC
09.2024 - Current
Lead a high-performing union workforce at the Everett Fulfillment Distribution Center, including inbound receiving, inspection, put-away, inventory management, picking, and shipping supporting airplane production, managing resources effectively.
Selected to lead cross-functional teams with Supply Chain functional teams, Quality, Manufacturing, and Engineering teams to streamline material flow and support Boeing's "One Supply Chain" strategy demonstrating strong leadership and teamwork.
Successfully led phased restart of warehouse operations after 52-day IAM strike, restoring full functionality on time with zero safety incidents, by executing process plans, policies, post-strike operational goals, implementing corrective action as needed.
Coordinated supplier recovery efforts for critical shortages, partnering with stakeholders to assess, implement mitigation planning, escalate non-compliance—reducing shortages by 35% and improving productivity through data-driven initiatives.
Improved inventory accuracy by 18% in three months through cycle count deep dives, associate training on scanning and SAP/BCS reconciliation, and collaboration with Quality to resolve NCRs, reducing excess ordering and material misallocation.
Accelerated AOG and expedited order fulfillment by implementing daily tracking, prioritization, and performance measurement, cutting lead time by 25% and enhancing factory satisfaction.
Oversaw daily business operations to ensure smooth workflow, track progress, and adherence to safety and quality standards.
Corporate Logistics Manager
Winholt Equipment Group
01.2024 - 09.2024
Oversaw logistics operations at the corporate level for all manufacturing and distribution sites, including carrier selection, routing optimization, and contract negotiation, while motivating teams to achieve operational excellence.
Led cross-functional teams to draft terms, redline clauses, conduct rail analysis, and build supplier accountability frameworks, demonstrating strong team development, excellent communication skills, and interpersonal skills to build rapport.
Operations Manager/Temp. Sr. Operations Manager
Amazon
06.2021 - 11.2023
Managed a team of 3–5 Area Managers and 200+ associates, directing daily inbound, outbound, and pick/pack business operations, ensuring process compliance, volume, and safety adherence in a high-volume, fast-paced fulfillment center.
Owned labor planning, cost forecasting, productivity optimization, and performance metrics management across multiple shifts, achieving consistent KPI alignment and high labor efficiency through digital technology engagement tools.
Implemented standardized performance objectives and KPIs through effective program management, driving 15% efficiency gains, over 25% reduction in operating costs, and exceeding volume plans for picks and outbound shipments by 100%+.
Drove operational efficiency gains and achieved key objectives through expert managing projects with project management software, boosting productivity by 30% and improving inventory accuracy by 51% through continuous improvement initiatives.
Developed and executed site-wide training programs for Area Managers and associates, fostering a culture of excellence, safety, and growth through comprehensive program management and leadership development and team development.
Successfully launched two new Amazon Fulfillment Centers, building start-up operations, developing SOPs, and leading recruitment efforts alongside engineering and HR partners, demonstrating strong project coordination and technical acumen.
Flexed as Senior Operations Manager during leadership leave, overseeing department-level strategy, interfacing with finance, HR, and engineering, financial acumen and information technology for daily business reviews and planning decisions.
Partnered with upstream and downstream teams to resolve flow blockers, optimize dock-to-stock cycles, and improve FC-to-FC transfer cadence, implement policies and setting strategic direction across the regional network.
Led Kaizen events and Gemba walks to identify waste, improve associate workflows, and enhance frontline engagement through Amazon's "Andon" and "Voice of the Associate"" programs.
Led seasonal and non-seasonal staffing strategy, enabling the site to exceed peak targets by 25%+ while maintaining high team engagement and zero major safety events.
Supply Chain Leader
Kroger Manufacturing
01.2019 - 06.2021
Directed end-to-end supply chain operations across procurement, warehouse, transportation, and fulfillment, serving 19 distribution centers and satellite warehouses, and effectively managing resources while defining a robust operating model.
Led a cross-functional team including warehouse managers, transportation supervisors, and procurement specialists to ensure seamless, line management and flow of goods from suppliers to end customers.
Oversaw implementation of an automated Warehouse Management System (WMS) and Yard Management System (YMS), improving visibility, reducing delays, and enhancing dock scheduling efficiency.
Developed and executed network-wide supply chain strategies focused on cost reduction, service improvement, and demand-driven planning, accepting responsibility for their successful implementation.
Implemented KPI dashboards for inbound, and outbound, increasing accountability and reducing stockouts by 25%.
Led procurement operations for direct and indirect materials, improving supplier performance through structured scorecards and contract renegotiations, ensuring compliance with Quality Systems.
Improved on-time delivery performance from 83% to 96% by aligning logistics, inventory planning, and supplier schedules.
Procurement Manager
Frito-Lay
05.2019 - 12.2018
Managed procurement and strategic sourcing for direct and indirect materials for our Frito-Lay manufacturing site, driving cost control, supplier performance, and uninterrupted production while overseeing packaging, ingredients, and plant supplies.
Led supplier contract negotiations, renewals, and onboarding with operations, R&D, and quality teams; advised on procurement practices and processes and executed cost reduction programs delivering over $1.2M savings.
Spearheaded supplier diversity and managed supply risk, supplier quality via audits, capacity assessments, and collaboration with legal/compliance to ensure procurement policy adherence. This included developing robust planning strategies.
Directed a major packaging contract transition to a new vendor, achieving a 10% cost reduction and improved sustainability, while building strong, supplier quality and supplier relationships to enhance pricing leverage and service levels.
Launched Business Systems key performance indicators (KPIs) dashboards for real-time tracking of inbound, outbound, and inventory operations, leading to a 25% reduction in stockouts and a 15% increase in on-shelf availability.
Led sourcing process for new vendors to get quality products and services and mitigate risk.
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Utilized market intelligence to identify opportunities for savings and cost reduction.
Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
Monitored and managed procurement budget to control costs.
Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
Negotiated contracts with suppliers to obtain favorable terms and pricing.
Conducted spend analysis to identify cost-saving opportunities.
Facilitated resolution of vendor disputes and discrepancies.
Production Manager
PepsiCo – North America Beverage
05.2015 - 06.2017
Led production operations while managing supervisor development, strategic staffing, and succession planning; improved employee engagement by 20% and reduced turnover by over 15%. Coaching team members extensively was utilized.
Implemented TPM-based continuous Process Improvement that enhanced operational reliability, product quality, motivate employees and safety compliance across production lines. This demonstrated an agile approach to process improvement.
Supported business operations through cross-functional teams to optimize production schedules and resource allocation.
Education
Master of Science in Management - Strategy & Leadership
Michigan State University
12.2019
Executive Development Programs - Supply Chain Management Master Certificate
Michigan State University
07.2020
Bachelor of Science in Business Administration - Operations Management
The Ohio State University
05.2016
Skills
MS Office (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access), SMS, Workday, Tableau, SAP, BPS, QMS
Experienced Strategic and Results-Driven, Business Operations, Supply Chain & Fulfillment Leader with over 10 years of progressive experience across manufacturing, logistics, and distribution environments. Expert in end-to-end supply chain management, including sourcing, procurement, contract negotiation, supplier relationship management, inventory control, quality assurance, and order fulfillment. Proven ability to drive operational excellence, provide creative solutions, deliver cost savings, and execute complex recovery and transformation initiatives in high-pressure, fast-paced environments. MBA-qualified with advanced supply chain credentials; known for aligning cross-functional teams, building resilient supplier partnerships, and advancing enterprise-wide business objectives.
Core Competencies
Integrated Supply Chain Management
Materials Management
Customer Relationship
Record Keeping & Product Support
Risk Management & Risk Mitigation
Quality Management Systems
Strategic Planning & Purchasing
Vendor & Supplier Quality
Supplier Relationship Management
Problem-Solving Skills
Collective Bargaining
Ability to Lead & Manage Teams
Purchasing & Procurement
Providing Business Solutions
Licensing & Security Clearance
Government Regulations
Microsoft Office & SMS
Enhancing Operational Efficiency
Timeline
First Line Leader
BCA Fulfillment, EFDC
09.2024 - Current
Corporate Logistics Manager
Winholt Equipment Group
01.2024 - 09.2024
Operations Manager/Temp. Sr. Operations Manager
Amazon
06.2021 - 11.2023
Procurement Manager
Frito-Lay
05.2019 - 12.2018
Supply Chain Leader
Kroger Manufacturing
01.2019 - 06.2021
Production Manager
PepsiCo – North America Beverage
05.2015 - 06.2017
Executive Development Programs - Supply Chain Management Master Certificate
Michigan State University
Bachelor of Science in Business Administration - Operations Management
The Ohio State University
Master of Science in Management - Strategy & Leadership
Sr. Actuarial Project & System Management Officer at PT Asuransi Jiwa BCA (BCA Life)Sr. Actuarial Project & System Management Officer at PT Asuransi Jiwa BCA (BCA Life)