Prince Strachan
Nassau,New Providence
Summary
- Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Stock Clerk, Customer Service
Smitty’s Convenience Store
05.2023 - 08.2024
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Conducted inventory and restocked items throughout day.
- Checked and pulled defective or expired products from shelves.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Food Service Worker
Six’n’Four
10.2023 - 04.2024
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Participated in regular trainings to stay current on industry best practices and trends.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Greeted customers at counter to fulfill requests and answer questions.
Customer Service
Darville Lumber
08.2021 - 08.2022
- Implemented and developed customer service training processes.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Educated customers about billing, payment processing and support policies and procedures.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Associate Of Fine Arts - Art
University of The Bahamas
Oakes Field, NassauL.N. Coakley High School
Moss Town, Exuma06.2021
Skills
- Stocking and Replenishing
- Teamworker
- Flexible
- Professionalism
- Workplace Cleanliness
- Willing to Learn
- Performance Improvement
- Heavy Lifting
- Clear Communication
- Positive Attitude
- Quick Learner
- Adaptive team player
- Dependable and Responsible
Timeline
Food Service Worker
Six’n’Four
10.2023 - 04.2024
Stock Clerk, Customer Service
Smitty’s Convenience Store
05.2023 - 08.2024
Customer Service
Darville Lumber
08.2021 - 08.2022
Associate Of Fine Arts - Art
University of The Bahamas
L.N. Coakley High School
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