PRINCE TROTTER
Rochester,NY
Summary
Dynamic and results-driven professional with extensive experience at Rochester Midland Cooperation. Proficient in machine operation and maintenance, with a strong commitment to safety and problem-solving. Recognized for exceeding production targets and fostering teamwork, while adhering to OSHA regulations and demonstrating effective communication skills.
Overview
12
12
years of professional experience
Work History
Machine Operator
Rochester Midland Cooperation
Rochester, NY
01.2023 - Current
- Unload finished products from machines onto conveyors or other transport systems.
- Started up, shut down and checked water and wastewater treatment processes.
- Assisted with troubleshooting issues that arose with facility production processes.
- Performed regular maintenance on machines to ensure optimal performance.
- Conducted regular safety audits to identify potential hazards or risks within working environment.
Assembly Operator
E.V charge solutions
Rochester, NY
03.2021 - 01.2023
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
- Reported any defective parts to supervisors.
- Measured and marked cutting lines on materials and products.
- Collaborated with a team to meet or exceed production targets.
Driver/Forklift Operator
Midtown Tire
Rochester, NY
12.2019 - 03.2021
- Delivered packages to customers in a timely and efficient manner.
- Coordinated with warehouse staff for efficient cargo loading and unloading.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Operated forklifts, pallet jacks, and scanning devices to meet daily objectives.
- Reduce safety hazards by observing OSHA requirements and company-established safety protocols.
Landscaper
Als's Maintenance
Rochester , New York
06.2013 - 03.2017
- Inspected grounds to identify needs and plan weekly landscaping projects.
- Completed assigned work orders by agreed deadlines.
- Applied fertilizer to enhance plant growth.
- Shoveled snow from sidewalks, and sprinkled salt on the ice to keep walkways clear.
- Trimmed and edged grass around walkways, flowerbeds, and walls.
- I mowed lawns and trimmed weeds using a weed whacker and lawn mowers.
- Work outdoors in all weather conditions, while maintaining high standards.
Customer Service Representative/Team Lead
Continuum Global Solutions
06.2013 - 03.2017
- Answer inbound calls to greet and assist customers with various needs and questions
- Resolve customers inquiries, complaints and issues providing insightful solutions
- Handle escalated callers to reach positive outcomes
- Met Productivity and quality KPI targets while delivering excellent customer experiences
- Communicated with customers over phone, emails, and chat platforms
- Advise customers on the status on merchandise ordered and arrange for pickup or delivery
- Completed paperwork and entered important data in company files
Education
G.E.D -
Monroe Community College
Rochester, NY01.2003
Craven Community College
Skills
- CDL B permit
- Certified HVAC Level 1 Technician
- OSHA 10 Certified
- Forklift operation
- Lock Out Tag Out (LOTO)
- Slips, trips, and falls prevention
- Confined Space Training
- Hand tools
- Power tools
- Safety Regulations Adherence
- Product assembly
- Visual inspection
- Machine changeover
- Maintenance techniques
- Problem-solving abilities
Timeline
Machine Operator
Rochester Midland Cooperation
01.2023 - Current
Assembly Operator
E.V charge solutions
03.2021 - 01.2023
Driver/Forklift Operator
Midtown Tire
12.2019 - 03.2021
Landscaper
Als's Maintenance
06.2013 - 03.2017
Customer Service Representative/Team Lead
Continuum Global Solutions
06.2013 - 03.2017
G.E.D -
Monroe Community College
Craven Community College
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