Prince Gabriel Kamau
Tuscaloosa,AL
Summary
Proven leader and Certified Crew Trainer at Chick-fil-A, adept in motivational techniques and technical knowledge. Enhanced team efficiency and customer satisfaction through innovative training and feedback strategies, significantly reducing employee turnover. Excelled in employee training and customer service, demonstrating exceptional team leadership and continuous improvement.
Overview
1
1
year of professional experience
Work History
Certified Crew Trainer
Chick-fil-A
07.2023 - Current
- Enhanced crew efficiency by implementing comprehensive training programs and clear communication strategies.
- Reduced employee turnover through effective coaching, mentoring, and ongoing support for all team members.
- Streamlined the onboarding process for new employees, ensuring a smooth transition into their roles and responsibilities.
- Improved overall customer satisfaction by closely monitoring crew performance and providing constructive feedback to enhance skills.
Education
High School Diploma -
Brookwood High School
Brookwood, AL05.2026
Skills
- Motivational Skills
- Employee Training
- Technical knowledge
- Task Delegation
- Feedback Delivery
- Customer Service
- Team leadership and supervision
- Active Listening
- Cash Handling
- Safe Food Handling
- Role Modeling
- Complaint resolution
- Continuous Improvement
Timeline
Certified Crew Trainer
Chick-fil-A
07.2023 - Current
High School Diploma -
Brookwood High School
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