Princella Aleman
Sugar Land,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
16
16
years of professional experience
Work History
Receptionist
C.I..A. Services
03.2008 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
Stafford High School
Stafford, TXSkills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer and client relations
- Greeting and Seating Clients
- Data inputting
- Administrative Support
- Mail handling
- Clerical Support
- Mail distribution
Languages
Spanish
Elementary
Timeline
Receptionist
C.I..A. Services
03.2008 - 03.2024
Stafford High School
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