Summary
Overview
Work History
Education
Skills
Timeline
Generic

Princesa Prince

Brooklyn,NY

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.


Overview

8
8
years of professional experience

Work History

Humanitarian Aid Worker

DocGo
09.2023 - Current
  • Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
  • Streamlined intake process, effectively assessing new clients' needs and determining appropriate resources.
  • Provided ongoing support to former clients transitioning from shelters to permanent housing arrangements.
  • Maintained accurate record-keeping procedures, allowing for streamlined reporting and grant application processes.

Ramp Agent/Cabin Agent

John F. Kennedy International Airport
04.2023 - 07.2023
  • Delivered passenger baggage to claim area and unloaded baggage onto conveyer system to ensure passengers received their belongings
  • Reported all equipment malfunctions to appropriate supervisors to warrant smooth operation
  • Performed cabin maintenance and cleaning services, including restocking the aircraft to guarantee stellar satisfaction for oncoming staff and passengers
  • Complied with all airport authority and carrier security requirements to ensure staff and passenger safety.

Health Aide

Innovative Resources For Independence
03.2022 - 08.2022
  • Participated in interdisciplinary team meetings to help staff create person-centered valued outcomes for each individual served
  • Monitored the condition of people with disabilities or chronic illnesses and helped them with daily living activities
  • Submitted weekly records to directors and head nurses to ensure proper reporting of patient’s condition
  • Assisted with menu planning and grocery shopping


Sale Associate

Target
11.2018 - 01.2019
  • Handled returns and refunds, processed exchanges and kept records of transactions to ensure minimized profit lost
  • Established special displays and arranged merchandise on shelves to ensure store layout requirements were met
  • Handled customer complaints, provided appropriate solutions within the time limits and followed up to ensure excellent customer service
  • Built sustainable relationships and trust with repeated customers and staff to ensure open and interactive communication.

Cashier

McDonald’s
07.2016 - 04.2018
  • Prepared a variety of food to ensure rapid preparation based off supervisors instructions
  • Adhered to the designated cooking methods to assist in preparing the appropriate menu items in a consistent manner
  • Cleaned and sanitized using established practices and procedures to ensure safety guidelines were met
  • Processed transactions in an orderly fashion to maintain quick and accurate customer service


Education

Urban Assembly of Music And Art High School
Brooklyn, NY
06.2013

Skills

  • Critical thinker
  • Communication
  • Customer service
  • Technology proficiency
  • Leadership
  • Professionalism
  • Empathy

Timeline

Humanitarian Aid Worker

DocGo
09.2023 - Current

Ramp Agent/Cabin Agent

John F. Kennedy International Airport
04.2023 - 07.2023

Health Aide

Innovative Resources For Independence
03.2022 - 08.2022

Sale Associate

Target
11.2018 - 01.2019

Cashier

McDonald’s
07.2016 - 04.2018

Urban Assembly of Music And Art High School

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Princesa Prince