Princess Aiwerioghene
Houston,TX
Summary
Highly skilled and experienced sales representative with a strong background in financial management, customer service, and risk assessment. Proven track record of fostering relationships with clients, analyzing financial data, and recommending suitable banking products. Possessing a thorough understanding of regulatory compliance and industry trends. Seeking to leverage my expertise to drive growth and profitability for a reputable financial institution.
Overview
8
8
years of professional experience
Work History
Sales representative
Imperium elite
09.2021 - Current
- Exceeded quarterly sales targets by 20% through proactive lead generation and cultivating strong client relationships
- Exceeded sales targets through effective planning and goal setting.
- Identified and tapped into new markets, significantly expanding customer base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Trained new employees on customer service, money handling and organizing strategies.
- Achieved or exceeded company-defined sales quotas.
Loan officer
Shell FCU
04.2019 - 06.2021
- Evaluate loan applications and financial documents to determine eligibility for various loan products
- Analyze applicants' credit histories, property values, and financial statements to assess risk and recommend loan approval or denial
- Communicate with clients to collect necessary information and provide guidance throughout the loan application process
Bank Teller
Farmers bank and trust
05.2017 - 01.2019
- Efficiently processed customer transactions including deposits, withdrawals, and account transfers accurately and in a timely manner
- Performed end-of-day procedures, including reconciling cash, checks, and transactions to maintain accurate records and comply with banking regulations
- Assisted customers with account inquiries, product information, and online banking services to enhance overall customer experience and satisfaction
Cashier Team Lead
Ross Stores, Inc,
04.2017 - 12.2018
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
Bachelor of science - Emergency management and homeland security
Texas Southern University
05.2021
Associate in Arts - Psychology
Wharton Junior college
12.2017
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Sales presentations
- Sales closing
- Relationship management
- Sales territory analysis
- Attention to detail
- Team leadership
- Product knowledge
Accomplishments
- Dean's List 2017 - 2021
- Leader of student governor association (SGA)
- Exceeded quarterly sales targets by 20% through proactive lead generation and cultivating strong client relationships
- Provided exceptional customer service to clients, resolving any concerns or issues quickly and effectively to ensure high satisfaction levels
- Evaluate loan applications and financial documents to determine eligibility for various loan products
- Analyze applicants' credit histories, property values, and financial statements to assess risk and recommend loan approval or denial
- Communicate with clients to collect necessary information and provide guidance throughout the loan application process
- Efficiently processed customer transactions including deposits, withdrawals, and account transfers accurately and in a timely manner.
- Performed end-of-day procedures, including reconciling cash, checks, and transactions to maintain accurate records and comply with banking regulations.
- Assisted customers with account inquiries, product information, and online banking services to enhance overall customer experience and satisfaction.
- Completed a research project on the impact of climate change on emergency management strategies, presenting findings at a regional conference and publishing a summary in a peer-reviewed journal. This project deepened my understanding of the interconnectedness between environmental factors and emergency preparedness efforts.
- #3 Sales Representative in the nation Cydcor (2021)
Volunteer Experience
- Houston Food Bank, 03/01/18, 09/01/18, Houston, Texas
- Red cross, 01/01/17, 05/01/21, Houston, Texas
Timeline
Sales representative
Imperium elite
09.2021 - Current
Loan officer
Shell FCU
04.2019 - 06.2021
Bank Teller
Farmers bank and trust
05.2017 - 01.2019
Cashier Team Lead
Ross Stores, Inc,
04.2017 - 12.2018
Bachelor of science - Emergency management and homeland security
Texas Southern University
Associate in Arts - Psychology
Wharton Junior college
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