Princess Baffour
south windsor
Summary
- Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
- Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
School Tutor
Legacy Foundation
10.2025 - Current
- Developed personalized lesson plans to address individual student needs and learning styles.
- Facilitated engaging tutoring sessions across various subjects, enhancing student comprehension and retention.
- Monitored and assessed student progress through regular evaluations and feedback mechanisms.
- Collaborated with educators to align tutoring strategies with curriculum goals and standards.
Sales Associate
Aramark
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Barista
Dunkin' Donuts
01.2022 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
South Windsor High School
South Windsor, CTBachelor of Science - Criminal Justice
University of Hartford
West Hartford, CT05-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Tutoring strategies alignment
- Cash handling accuracy
- Attention to detail
Certification
Ongoing Paralegal Certificate
Student Organizations
Campus Involvement & Leadership
Student Government Association (SGA) — Senator of Diversity & Inclusion
- Represent underrepresented student voices and advocate for equity and belonging across campus communities.
- Collaborate with student leaders and administrators to promote inclusive policies and programs.
Red Cap Orientation Program — Orientation Team Coordinator
- Lead and train orientation leaders to support first-year students and foster a welcoming campus environment.
- Coordinate events and activities that encourage inclusion and engagement.
African Student Union (ASU) — Member
- Participate in events celebrating African culture and heritage to promote community connection.
- Support initiatives that advance cultural education and inclusion on campus.
Timeline
School Tutor
Legacy Foundation
10.2025 - Current
Sales Associate
Aramark
10.2023 - Current
Barista
Dunkin' Donuts
01.2022 - 08.2023
High School Diploma -
South Windsor High School
Bachelor of Science - Criminal Justice
University of Hartford