Princess Barway

• Followed up with customers about resolved issues to maintain high standards of customer service.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Processed customer service orders promptly to increase customer satisfaction.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.
• Developed customer service policies and procedures to meet and exceed industry service standards.
• Sought ways to improve processes and services provided.

Phone: 650-419-3920

• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
• Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
• Developed and implemented care plans for clients.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Developed individual care plans for clients based on specific needs.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Phone: 816-313-1183

• Monitored guests for compliance with safety and security protocols, raising any issue with security.
• Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
• Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
• Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
• Managed multiple tasks simultaneously and completed all assigned duties each shift.
• Provided guidance on seating and ticketing procedures to increase customer satisfaction.
• Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
• Orchestrated building safety measurements to maintain security and protect residents.
• Greeted customers with smile and provided friendly, knowledgeable service.

Phone: 816-756-3233

• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
• Supported kitchen team by being responsive and pitching in to complete tasks.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Packaged and stored food products following proper handling and preservation methods.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.

Phone 816-626-4656

• Monitored food quality and temperature for safe consumption.
• Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Followed recipes closely for consistent taste, quality and presentation.
• Worked with chef to prepare daily food specials and other supplies.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Monitored food quality and presentation to maintain high standards.
• Prepared and cooked meals according to recipes and customer specifications.
• Followed health, safety and sanitation guidelines while preparing and serving food.
• Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.

• Communication
• Customer service
• Developed and implemented care plans for clients.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Provided direct personal care and administrative services to clients.
• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.