Princess Bell
Little Rock,AR
Summary
Professional healthcare provider with strong clinical skills and dedication to patient care. Experienced in assisting with medical procedures, monitoring vital signs, and providing compassionate support to patients. Known for excellent collaboration with healthcare teams and adapting seamlessly to changing needs. Strong communicator with focus on achieving positive outcomes and maintaining high standards in all tasks.
Overview
11
11
years of professional experience
Work History
Student Nurse Technician
CHI St. Vincent
06.2024 - Current
- Ensured timely responses to call lights, attending to patients'' needs quickly and efficiently.
- Developed strong therapeutic relationships with patients by demonstrating empathy and active listening skills during interactions.
- Exhibited excellent time management skills when prioritizing multiple tasks simultaneously under high-pressure situations.
- Participated in educational opportunities to continually improve nursing knowledge and enhance the quality of patient care provided.
- Enhanced patient care by providing compassionate support and assistance with daily living activities.
- Improved patient comfort by performing vital signs monitoring and reporting any abnormalities to the nursing staff promptly.
Medical Records and Health Information Technician
Northpoint Recovery
01.2023 - 03.2024
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
- Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Maintained patient confidence by keeping patient records information confidential.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Medical Records and Health Information Technician
Methodist Behavioral Hospital
10.2021 - 07.2022
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
- Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accuracy.
- Optimized storage solutions for physical medical records while ensuring easy retrieval when needed.
Pharmacy Technician
Kroger
02.2019 - 10.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Baptist Health Medical Center-Little Rock
07.2018 - 02.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
Pharmacy Technician
Walgreens
10.2017 - 06.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Cashier
Hardee's
04.2014 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Licensed Practical Nurse - Nursing
Baptist Health Schools Little Rock
Little Rock, AR12.2024
Skills
- HIPAA Compliance
- Vital Sign Monitoring
- Technical skills
- Clinical Documentation
- Therapeutic Interventions
Timeline
Student Nurse Technician
CHI St. Vincent
06.2024 - Current
Medical Records and Health Information Technician
Northpoint Recovery
01.2023 - 03.2024
Medical Records and Health Information Technician
Methodist Behavioral Hospital
10.2021 - 07.2022
Pharmacy Technician
Kroger
02.2019 - 10.2021
Pharmacy Technician
Baptist Health Medical Center-Little Rock
07.2018 - 02.2019
Pharmacy Technician
Walgreens
10.2017 - 06.2018
Cashier
Hardee's
04.2014 - 08.2016
Licensed Practical Nurse - Nursing
Baptist Health Schools Little Rock
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