Princess Doe
Staten Island
Summary
Versatile and diligent, with a proven track record at Maurices for enhancing team efficiency and fostering a high-performance culture. Skilled in housekeeping and customer service, I significantly reduced client complaints and increased repeat business through exceptional service and interpersonal skills. Demonstrates a commitment to health and safety compliance, alongside effective teamwork and collaboration.
Recent graduate with foundational knowledge in bartending and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Part Time Maid
Self-employeed
03.2024 - Current
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Engaged positively with residents while cleaning apartments and common areas.
- Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
- Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
- Supported a welcoming atmosphere within clients'' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
Budtender
Dispensary
08.2023 - Current
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Weighed, prepared and packaged different types of products.
- Restocked supplies and arranged displays.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
Assistant Part Time Manager
Maurices
05.2021 - 06.2023
- Facilitated conflict resolution between team members when necessary ensuring that disagreements did not negatively impact project timelines or results.
- Developed and managed schedules for optimal resource allocation, maximizing overall efficiency.
- Cultivated a high-performance culture through effective delegation, coaching, and goal-setting techniques.
Team Associate
McDonald’s
04.2020 - 05.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
Cashier
Walmart
03.2019 - 04.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor - Psychology
Medgar Evers College
Brooklyn, NYBartending Certification -
American Bartending School
New York, NY12.2024
High School Diploma -
Devils Lake High School
Devils Lake, ND05.2020
Skills
- Housekeeping
- Professional appearance
- Ironing proficiency
- Home security awareness
- Customer service
- Polite communication
- Health and safety compliance
- Teamwork and collaboration
Certification
Professional bartending certification
Timeline
Part Time Maid
Self-employeed
03.2024 - Current
Budtender
Dispensary
08.2023 - Current
Assistant Part Time Manager
Maurices
05.2021 - 06.2023
Team Associate
McDonald’s
04.2020 - 05.2021
Cashier
Walmart
03.2019 - 04.2020
Bachelor - Psychology
Medgar Evers College
Bartending Certification -
American Bartending School
High School Diploma -
Devils Lake High School
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