Princess Evans

I’ve excelled as a Health Insurance Programs Representative, leveraging strong analytical skills and exceptional customer service to enhance patient satisfaction and streamline insurance application processes. My expertise in policy analysis and dedication to teamwork significantly improved client decision-making and operational efficiency, showcasing a proven track record in navigating complex healthcare systems. Experienced with managing health insurance programs and resolving client inquiries. Utilizes strong communication and problem-solving skills to ensure client satisfaction. Knowledge of policy details and claims processes, ensuring efficient and accurate service delivery.

• Achieved Result by completing Task with accuracy and efficiency.
• Supervised team of Number staff members.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.