Summary
Overview
Work History
Education
Skills
Timeline
Generic

Princess Harrity

Philadelphia,PA

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Dental receptionist with a passion for delivering exceptional patient experiences. Experienced in managing front desk operations, scheduling appointments, and handling patient inquiries. Strong communication, organizational, and customer service skills, with a focus on creating a welcoming and efficient office environment. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Overview

6
6
years of professional experience

Work History

Dental Receptionist

Paradise Dental
Philadelphia, PA
05.2022 - 11.2023
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Collected payments from patients in accordance with established policies and procedures.
  • Assisted in the maintenance of dental equipment and supplies inventory.
  • Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
  • Provided assistance to dentists during dental treatments and procedures as needed.
  • Managed front desk operations including scheduling appointments, collecting payments.

Applied Behavior Analyst

Thrive Therapy
Lakewood, NJ
01.2018 - 03.2021
  • Attended IEP meetings to provide input regarding student progress related to behavioral goals.
  • Maintained accurate records documenting all treatments provided according to agency policies and procedures.
  • Participated in clinical supervision meetings and professional development activities related to ABA interventions.
  • Developed individualized behavior plans for clients with autism spectrum disorder and other developmental disabilities.
  • Identified target behaviors and developed data collection systems to measure progress.
  • Observed client's interactions in the home, school, and community settings to identify areas of need.

Front Desk Receptionist

Hairstory La'Femme
Philadelphia, PA
06.2018 - 03.2019
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Monitored visitor access control systems including issuing identification badges when necessary.

Education

High School Diploma -

The U School
Philadelphia, PA
05-2018

Skills

  • Treatment room setup
  • Dental staff support
  • Medical chart management
  • Patient file management
  • Appointment confirmation
  • Billing department support
  • Communication
  • Patient care improvement
  • Pleasant speaking voice
  • Excellent multitasking capability
  • Patient documentation
  • Maintain records
  • Office reception
  • Health information management
  • Functional analysis
  • Behavioral assessment
  • Maintaining confidentiality
  • Toilet training
  • Reliability
  • Transition planning
  • Scheduling
  • Bookkeeping
  • Reception desk management
  • Professional and polished presentation
  • Mail handling
  • Meticulous and organized

Timeline

Dental Receptionist

Paradise Dental
05.2022 - 11.2023

Front Desk Receptionist

Hairstory La'Femme
06.2018 - 03.2019

Applied Behavior Analyst

Thrive Therapy
01.2018 - 03.2021

High School Diploma -

The U School
Princess Harrity