Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Princess Hasan

Irvine,CA

Summary

Motivated professional experienced in supporting attorneys with legal research, case preparation, and client communication. Strong organizational skills and a commitment to delivering high-quality work in fast-paced environments. Seeking to leverage legal experience and passion for the law to pursue a Juris Doctor degree and advance career in the legal field.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Monarch Family Law
Irvine, CA
06.2022 - Current
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Organized exhibits for trial proceedings.
  • Assisted with document production and deposition preparation.
  • Compiled financial records related to specific cases.
  • Performed basic bookkeeping duties including tracking payments received from clients.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.

Client Loyalty Coordinator

Fletcher Jones
Newport Beach, California
03.2021 - 06.2022
  • Managed department call volume of 100+ calls per day and coordinated department schedules to maximize coverage during peak hours
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team
  • Created customer support strategy to increase customer retention
  • Designed individualized service plans that took into account clients' goals and preferences
  • Assessed customer needs and responded to customer emails and calls

Supervisor/Sales Lead

Boomers! Parks
Irvine, CA
04.2016 - 03.2020
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Submitted reports to senior management to aid in business decision-making and planning
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers

Administrative Assistant

USS Cal Builders
Stanton, CA
02.2018 - 03.2019
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel
  • Maintained staff directory and company policy handbook for human resources department
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions

Education

Bachelor of Arts - Criminology, Law, And Society

University of California, Irvine
Irvine, CA
06.2022

Associate of Arts -

Irvine Valley College
Irvine, CA
05.2020

Skills

  • Effective Communication
  • Customer Relationship Management
  • Organizational Skills
  • Sales and Negotiation
  • Legal Research and Document Drafting
  • Problem Solving and Conflict Resolution
  • Legal Research

Languages

  • English
  • Arabic
  • Spanish (Limited)

References

References available upon request.

Timeline

Administrative Assistant

Monarch Family Law
06.2022 - Current

Client Loyalty Coordinator

Fletcher Jones
03.2021 - 06.2022

Administrative Assistant

USS Cal Builders
02.2018 - 03.2019

Supervisor/Sales Lead

Boomers! Parks
04.2016 - 03.2020

Bachelor of Arts - Criminology, Law, And Society

University of California, Irvine

Associate of Arts -

Irvine Valley College

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Princess Hasan