Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Princess Jarboe

Tucson,AZ

Summary

Effective Scheduling Coordinator promoting more than 5 years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

Government
12.2019 - Current
  • Responded promptly to all customer inquiries regarding availability or schedule changes
  • Maintained up-to-date records of staff availability, absences, holidays, vacations
  • Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur
  • Entered information into system to update status reports
  • Sent out frequent telephone or email reminders of scheduled meetings to participants
  • Created and maintained employee schedules to ensure adequate staffing levels
  • Communicated with clients and caregivers to inform of schedule changes, cancellations or additions
  • Developed strategies for improving efficiency within the scheduling process
  • Collaborated with other departments to coordinate resources when necessary
  • Developed effective scheduling processes to achieve production objectives
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors
  • Worked with manager and supervisor to plan and coordinate production schedules
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly
  • Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.

Cashier, Fuel Service Rep, Pricing Coordinator

Kroger
03.2016 - 02.2018

Cashier

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Learned duties for various positions and provided backup at key times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Informed customers of promotions to increase sales productivity and volume.

Fuel Center Representative

  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Overnight Pricing Coordinator

  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Maintained appearance of facility and merchandise to encourage donors and shoppers.
  • Increased customer satisfaction by promptly addressing inquiries regarding product prices and discounts.
  • Expedited checkout process by swiftly assisting cashiers with any issues related to price accuracy or adjustments.
  • Boosted store efficiency with regular shelf audits to identify and correct incorrect price tags.
  • Delivered results under tight deadlines, ensuring that all necessary updates were completed before daily store openings.
  • Reduced customer complaints and improved overall shopping experience through consistent price accuracy monitoring efforts.
  • Facilitated smooth promotional transitions by meticulously updating signage and displays to reflect current offers accurately.

Cashier

Walmart
02.2018 - 04.2019
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Cashier Supervisor

Vi Vi Boutique
02.2018 - 05.2019
  • Quickly and accurately counted drawers at start and end of each shift
  • Built positive relationships with customers to increase repeat business
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns
  • Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities
  • Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution
  • Fostered a culture of open communication within the team, allowing for swift identification of issues requiring attention or intervention
  • Implemented loss prevention strategies to minimize shrinkage while maintaining excellent customer service levels.

Makeup Artist / Pristine Looks by Princess

Self Employed Services
04.2022 - Current
  • Provided makeup services for weddings, proms and other special events
  • Handled appointment booking, canceling and rescheduling
  • Maintained a clean and sanitary work area in accordance with health regulations
  • Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations
  • Demonstrated makeup application techniques to clients based on individual features and preferences
  • Collaborated with hairstylists, photographers, costume designers, models, and other professionals in the industry
  • Created custom looks for special events, such as weddings, proms, and photo shoots
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort
  • Sanitized makeup tools to avoid spread of infection
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations
  • Demonstrated and explained use of different beauty products to educate customers
  • Scheduled onsite and offsite makeup appointments for clientele
  • Applied makeup in accordance with clothing style
  • Prepared skin for makeup application by cleaning, moisturizing and priming.

Event Coordinator

Eleven45 Lounge/ Sutra Lounge
06.2018 - 03.2019
  • Greeted guests and provided them with party information
  • Created an atmosphere conducive to having fun by engaging with guests in conversation or activities
  • Provided support to guests during the event including answering questions and addressing any concerns
  • Managed guest expectations by relaying information regarding hours, wait times and specials
  • Resolved conflicts between guests or between staff members during events if necessary
  • Developed relationships with local businesses that could provide services or products needed for hosting parties
  • Collaborated with marketing team on creating promotional materials such as flyers and posters advertising upcoming events
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.

Education

High School Diploma -

Morrow High School
Morrow, GA
02.2018

Skills

  • Customer Consulting
  • Client Relationship Building
  • Professional Networking
  • Teamwork and Collaboration
  • Data Entry
  • Problem-Solving
  • Strong Work Ethic
  • Customer relations understanding
  • Verbal and written communication
  • Time management skills
  • Attention to Detail
  • Critical Thinking

Accomplishments

  • Earned "Employee of the Month" and "Employee of the Quarter" Award in 2023.
  • Added, renewed and grew fundraising and donation contributions.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Completes up to 10 volunteer hours a month.
  • Vice president of Government Booster Club.

Certification

  • CPR certified
  • First-Aid Certified

Timeline

Makeup Artist / Pristine Looks by Princess

Self Employed Services
04.2022 - Current

Scheduling Coordinator

Government
12.2019 - Current

Event Coordinator

Eleven45 Lounge/ Sutra Lounge
06.2018 - 03.2019

Cashier

Walmart
02.2018 - 04.2019

Cashier Supervisor

Vi Vi Boutique
02.2018 - 05.2019

Cashier, Fuel Service Rep, Pricing Coordinator

Kroger
03.2016 - 02.2018

High School Diploma -

Morrow High School
Princess Jarboe