Summary
Overview
Work History
Education
Skills
Additionalinformation - References
Timeline
Hi, I’m

Princess King

Warner Robins,GA
Princess King

Summary

I am a Client Service Associate with excellent organizational skills and a strong attention to detail. Skilled in delivering exceptional customer service across diverse customer base. Seeking a role that recognizes and values hard work and dedication.

Overview

8
years of professional experience

Work History

IHOP
Warner Robins, GA

Server/Waiter
01.2024 - Current

Job overview

  • Effectively communicated with kitchen staff regarding customer allergies and special requests.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Provided excellent customer service to ensure satisfaction.
  • Checked food before serving it to customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Upheld high standards of sanitation in accordance with health department regulations.

TTEC
Remote

Claims Processor/Data Entry
01.2022 - 02.2024

Job overview

  • Successfully delivered exceptional performance in servicing a wide range of jobs and clients
  • Enhanced productivity by efficiently managing email correspondence, reviewing call recordings, and documenting call summaries
  • Effectively communicated with team leader three times a day, ensuring all necessary information was accurately recorded in Excel.

Murphy's Express USA
Perry, GA

Sales Associate/Shift Leader
09.2021 - 02.2022

Job overview

  • Ensure efficient store operations by opening every other morning, conducting report checks, and accurately inputting data into the dedicated store database.
  • Achieved timely completion of money counting and bank deposit preparations before 1:45.
  • Developed promotional strategies to increase sales volume.
  • Maintained cleanliness of store environment including floors, windows, displays.

Kohls Distribution Center
Macon, GA

Material Handler
09.2018 - 11.2019

Job overview

  • Efficiently scanned and organized incoming shipments onto pallets before transferring them to designated locations
  • Maintained consistent performance in lifting heavy loads of up to 50lbs while handling approximately one thousand boxes
  • Packaged, labeled, and loaded outgoing shipments for delivery on inbound trailers.

PSCU
Remote

Inbound Sales Representative
02.2017 - 06.2019

Job overview

  • Provided customers with comprehensive documentation information for each profile
  • Assisted customers in scheduling and modifying appointments, ensuring accuracy of updated information
  • Demonstrated proficiency in utilizing multiple software and resources to accomplish assigned tasks.

Education

Penn Foster High School
PA

High school diploma
11.2021

Skills

  • Technical Support
  • Microsoft Excel
  • Exceptional customer service
  • Appointment Scheduling
  • Phone Etiquette
  • Call handling
  • Spreadsheet tracking
  • Call Documentation

Additionalinformation - References

  • Sarye King (478) 225-3585
  • Tyreece McCoy 754-313-0199
  • Nicole Mitchell 478-780-8772

Timeline

Server/Waiter

IHOP
01.2024 - Current

Claims Processor/Data Entry

TTEC
01.2022 - 02.2024

Sales Associate/Shift Leader

Murphy's Express USA
09.2021 - 02.2022

Material Handler

Kohls Distribution Center
09.2018 - 11.2019

Inbound Sales Representative

PSCU
02.2017 - 06.2019

Penn Foster High School

High school diploma

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Princess King