Princess Makokele
Washington ,PA
Summary
Dedicated Caregiver Attendant with a proven track record at Blue Diamond, specializing in dementia care and compassionate communication. Leveraged expertise in patient assessments and emotional support to enhance the quality of life for elderly clients. Achieved a 40% improvement in patient satisfaction through personalized care plans and supportive companionship.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiver Attendant
Blue Diamond
Washington, PA
01.2025 - Current
Caregiver Attendant
Voices for Independence
Washington, PA
01.2023 - 12.2024
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Assisted patients with daily living activities, promoting independence and dignity.
- Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Courier Contractor
Pnc Moving Weight Inc Llc
Washington Pa
10.2021 - 10.2023
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Supported the onboarding and training of new courier contractors, sharing best practices for route optimization and time management.
- Contributed to a positive work environment through effective teamwork and collaboration with fellow drivers and dispatchers.
- Reduced late or missed deliveries by consistently following up with dispatchers regarding updates on current assignments.
- Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
Spotter
Guardian Llc
Colliers, WV
12.2016 - 04.2020
- Strengthened team performance by assisting colleagues in understanding hand signals and other communication methods essential for safe spotting practices.
- Improved overall spotting efficiency by actively participating in training sessions focused on new equipment usage guidelines and best practices for signal communication techniques.
- Increased efficiency by maintaining clear lines of communication between lifting equipment operators and ground personnel.
- Demonstrated adaptability and flexibility when faced with unexpected changes in project timelines or job site conditions, ensuring successful task completion despite challenges encountered.
- Supported on-site supervisors in coordinating daily tasks, ensuring smooth project progress.
- Devised and monitored safety performance metrics to assess and improve safety performance.
Assistant Manager
Five Guys
Washington, PA
05.2014 - 12.2016
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Diploma - All Needed To Graduate
Washington High Schooll
Washington Pa06.1998
Skills
- Nutrition monitoring
- Emotional support
- Mobility support
- Recreational activities planning
- Medical appointment coordination
- Housekeeping tasks
- Dementia care
- Compassionate care
- Meal preparation
- Patient assistance
- Fall prevention
- Personal hygiene support
- Oxygen therapy
- Dependable and responsible
- Elderly care
- Patient assessments
- Compassionate communication
- PPE usage
- Supportive companionship
- Problem-solving
- Patient care
- Verbal and written communication skills
- Flexible schedule
- Time management
- Strong ethics
- Documentation
- Heavy lifting
- Medication and appointment reminders
- Care plan assessment
- Disability support
Certification
Serv safe certifications
Timeline
Caregiver Attendant
Blue Diamond
01.2025 - Current
Caregiver Attendant
Voices for Independence
01.2023 - 12.2024
Courier Contractor
Pnc Moving Weight Inc Llc
10.2021 - 10.2023
Spotter
Guardian Llc
12.2016 - 04.2020
Assistant Manager
Five Guys
05.2014 - 12.2016
Diploma - All Needed To Graduate
Washington High Schooll