Princess Merem
Houston,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Clinical Documentation Specialist
KCI Acelity
05.2021 - 01.2024
- Improved clinical documentation quality by conducting thorough reviews and providing feedback to healthcare providers.
- Enhanced patient care by ensuring accurate and complete medical records through timely and efficient documentation practices.
- Contributed to revenue optimization by identifying opportunities for appropriate clinical documentation improvement.
- Collaborated with multidisciplinary teams to develop best practices in clinical documentation, streamlining processes and reducing errors.
Pharmacy Technician
CVS/caremark
08.2019 - 03.2021
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Customer Service Representative
Luxottica Sunglass Hut
11.2016 - 02.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Care Giver
Pam's Nursing Home
01.2013 - 01.2016
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Education
M.D. -
American University of Antigua College of Medicine
St. Johns, Antigua05.2027
Bachelor of Science - Public Health
The University of Texas At San Antonio
San Antonio, TX06.2019
Skills
- Training and Mentoring
- Exemplary Communication Skills
- Report Creation
- Clinical Documentation Management
- BLS
- First Aid
- Phlebotomy
- AMAP
- Medical Terminology
- HIPPA and OSHA Knowledge
Timeline
Clinical Documentation Specialist
KCI Acelity
05.2021 - 01.2024
Pharmacy Technician
CVS/caremark
08.2019 - 03.2021
Customer Service Representative
Luxottica Sunglass Hut
11.2016 - 02.2019
Care Giver
Pam's Nursing Home
01.2013 - 01.2016
M.D. -
American University of Antigua College of Medicine
Bachelor of Science - Public Health
The University of Texas At San Antonio
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