Princess Ozoude
Houston
Summary
Detail-oriented professional with strong customer relationship management and effective communication skills. Committed to delivering exceptional service and supporting team collaboration in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Angle tree worker
Salvation Army
Houston
11.2025 - 12.2025
- Sorting donations.
- Making gift bags for distribution.
- Maintaining an accurate record of adoption status, donor information, and recipient data.
Cashier
Jolly Jolly Bakery
Houston
08.2022 - 01.2025
- Processed customer transactions efficiently at busy bakery counter.
- Maintained accurate cash register balance throughout shifts.
- Provided excellent customer service to enhance shopping experience.
- Assisted with product displays and ensured cleanliness of the bakery area.
- Handled customer inquiries and resolved issues promptly.
- Supported team members during peak hours to manage high traffic flow.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Associate of Science - Health Sciences
Houston Community College
Houston, TX12-2024
Bachelor of Science - Nursing
University of St. Thomas
Houston, TXSkills
- Customer relationship management
- Team collaboration
- Active listening
- Effective communication
- Work ethic and integrity
- Attention to detail
- Multitasking and organization
Timeline
Angle tree worker
Salvation Army
11.2025 - 12.2025
Cashier
Jolly Jolly Bakery
08.2022 - 01.2025
Associate of Science - Health Sciences
Houston Community College
Bachelor of Science - Nursing
University of St. Thomas