Princess Wright
Pearl Health Care Services
Danville,VA
1
Certification
16
years of professional experience
Achieved timely completion of tasks in warehouse settings while adhering to safety protocols. Optimized work efficiency through effective task management. Demonstrated commitment to maintaining a safe and organized work environment.
Work History
Caregiver
11 Months- Provide daily care and companionship for a client with health issues
- Perform tasks including cleaning, laundry, food preparation, and bill management.
- Doctor appointments
Prep Receiver
7 Years 1 MonthAssisted in transferring operations to three new facilities. Operated equipment including stand-up forklifts and cherry pickers. Trained team members across various departments.
Retention Specialist
8 MonthsFacilitated customer savings and retention initiatives.
Customer Service Representative
6 Years 2 Months- Provided technical support and addressed billing inquiries.
- Assisted customers with troubleshooting needs and solutions.
Education
Diploma
Skills
Achieved high customer satisfaction rates through exceptional service delivery.
Increased sales conversions by effectively addressing customer needs.
Enhanced operational efficiency in general labor roles through proactive problem-solving.
Produced high-quality documents and presentations using Microsoft Office tools.
Delivered accurate data entry results
minimizing errors and enhancing data integrity.
Improved safety and productivity by effectively operating pit and forklift machinery.
Resolved customer issues in call center operations
contributing to overall performance improvement.
Delivered timely technical support
enhancing user experience and satisfaction.
Ensured product excellence through rigorous quality control processes.
Streamlined order picking and packaging
reducing lead times and improving customer delivery.
Provided reliable caregiving and senior care
promoting health and well-being.
Utilized CPR certification to effectively respond to emergencies
ensuring safety.
Certification
- Driver’s License
- CPR Certification
Assessments
Customer Service, Proficient, 08/01/20
Timeline
Caregiver
Pearl Health Care Services
08.2025 - CurrentRead More
Prep Receiver
Amazon Fulfillment Associates
06.2019 - 2024Read More
Retention Specialist
Sprint
05.2018 - 01.2019Read More
Customer Service Representative
Telvista
01.2011 - 03.2017Read More
George Washington High School
Diploma
Read More