Princess Joy Saducos
Honolulu,HI
Summary
Dynamic Learning Coach with a robust history at The Ritz-Carlton Residences Waikiki Beach, specializing in transitional support and activity-based learning. Excelled in enhancing staff competencies through innovative training methods, ensuring regulatory compliance, and fostering collaborative learning environments. Demonstrates exceptional problem-solving abilities and verbal communication, significantly improving operational efficiency and guest satisfaction.
Overview
7
7
years of professional experience
Work History
Learning Coach
The Ritz Carlton Residences Waikiki Beach
Honolulu, HI
01.2024 - Current
- Introduced New Hires to different areas of the company
- Trained New Hires the proper cleaning procedures in an occupied and departure rooms.
- Trained New Hires on proper usage of the chemical used in cleaning.
- Trained New Hires on proper documentation and turning in loss and found items.
- Provided additional training like towel origami, different things to do for any guests celebrating wedding, birthday or anniversaries.
- Getting involved in the company’s community footprints.
- Assisted housekeepers who needs re-training.
Office Coordinator (Reliever)
The Ritz-Carlton Residences Waikiki Beach
Honolulu, HI
10.2023 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity.
- Served as the contact point for the room cleaning and releasing rooms.
- Supervised occupied and checkout room assignments for all housekeepers.
- Ensured all housekeepers have fair and balanced room assignments.
Inspector
The Ritz-Carlton Residences Waikiki Beach
Honolulu, HI
09.2022 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Upheld codes and regulations governing materials, processes, and procedures.
Housekeeper
The Ritz-Carlton Residences Waikiki Beach
Honolulu, HI
07.2017 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Decorated rooms according to special occasions of the guests.
- Helped other housekeepers who is behind their assigned rooms.
Education
Bachelor Of Arts - Nursing
Divine Word College of Laoag
PhilippinesHigh School
Pinili National Highschool
Philippines04.2005
Skills
- Problem-solving skills
- Verbal and written communication
- Transitional Support
- Activity-Based Learning
- Collaborative Learning
- Peer Coaching
- Adaptable Nature
- Learning Styles
Timeline
Learning Coach
The Ritz Carlton Residences Waikiki Beach
01.2024 - Current
Office Coordinator (Reliever)
The Ritz-Carlton Residences Waikiki Beach
10.2023 - Current
Inspector
The Ritz-Carlton Residences Waikiki Beach
09.2022 - Current
Housekeeper
The Ritz-Carlton Residences Waikiki Beach
07.2017 - Current
Bachelor Of Arts - Nursing
Divine Word College of Laoag
High School
Pinili National Highschool