PRINCESS TUESDAY BURNS

Proving knowledge of a product and providing information about the product. Building long-lasting relationships with customers ensure they can trust the store with their project.

• Maintain in-stock of appliances and ensure they were clean
• Follow up with customers about their orders and sale deal the store having
• Processed, sorted, and routed incoming and outgoing e-mail
• Monitored and manage inventory of office supplies; Ordered and distribute office supplies as necessary
• Stocked merchandise, clearly labeling items, and arranging according to size or color

Answering customer questions (via telephone or in-person), setting expectations, facilitating will call pick €“ups and resolving any issues that arise responsible for loading orders onto trucks, delivering orders to the appropriate location, and unloading orders.

• Greet visitors in a professional manner
• Provide visitors with information and directed them accordingly
• Answer phone calls and direct callers to the appropriate staff person
• Processed, sorted, and routed incoming and outgoing mail
• Monitored and manage inventory of office supplies; order and distribute office supplies as necessary
• Collaborated with team members to complete timely orders and avoid delays
• Checked inventory and selected products from specific locations based upon availability
• Built pallets and positioned orders on loading dock to safely pile and ship goods
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
• Maintained tidy and clean work areas to promote optimal productivity and safety standards

Responsibilities included organizing and managing client files, answering phones, scheduling meetings and appointments.

• Listening to customers’ concerns and handling complaints and returns
• Giving detailed explanations of services or products
• Working with a sales team to create better methods to address customer complaints
• Reviewing customers' accounts and transactions while resolving issues
• Maintained and updated office records, both digital and physical
• Organized events and meetings to maximize capacity and keep event venues running smoothly
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted

Responsible for the well-being of the two children under the age of 5 years old. Monitored the children to keep them safe, and engaged them in self-lead play. Prepared and served healthy snacks and meals. Ensured the children have good hygiene and changed diapers, as necessary.

• Cleaned interactive areas throughout the day
• Organized activities and created curriculum
• Disseminates records of each child’s progress, interests, and any problems that occurred
• Maintained contact with the children’s parents and contacted them in the case of emergencies
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
• Led children in creative, athletic, and educational activities while maintaining safe and orderly group
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
• Assisted in potty training and other daily hygiene activities to support child development