Summary
Overview
Work History
Education
Skills
Timeline
Generic

Princeton Allison

Tampa,FL

Summary

  • Self-motivated Team member that makes sure everything is ready and in place to go along with helping tear off the roof and putting a new roof down (rubber and built up roof)
  • Repaired and replaced roof membrane, sub roofing, sheathing and base materials.
  • Maintained and repaired roofing tools and equipment.
  • Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
  • Participated in all phases and types of commercial roofing.
  • Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Hardworking employee with customer service, multitasking and time management abilities.
  • Personable and dedicated Customer Service Representative with extensive experience AUTOMOTIVE industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
  • Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient AUTOMOTIVE regulations and procedures.

Overview

15
15
years of professional experience

Work History

PARTS ASSOCIATE

FLEETPRIDE TAMPA SERVICE CENTER
Tampa, FL
07.2023 - Current
  • Received, checked, and stocked parts inventory.
  • Organized and labeled shelves to ensure easy retrieval of items.
  • Processed incoming orders and ensured accuracy of shipments.
  • Assisted customers in locating required parts for their vehicles.
  • Created and maintained accurate records of parts inventory, ordering additional stock as needed.
  • Coordinated with other departments to ensure that customers receive timely repairs on their vehicles.
  • Reviewed repair orders for accuracy prior to billing customers for services rendered.
  • Coordinated scheduling between technicians and customers in order to ensure timely completion of repairs or maintenance tasks.
  • Received and processed orders from customers, including verifying part numbers and pricing information.
  • Assisted with loading and unloading trucks as required by workloads.
  • Operated forklifts safely while moving heavy materials around the warehouse.
  • Processed returns promptly, issuing credits or replacements as needed.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Greeted customers and addressed their needs in a professional manner.
  • Maintained records of customer interactions and transactions.
  • Assisted with scheduling appointments for service work to be performed on vehicles.
  • Prepared invoices for services rendered and collected payments from customers.
  • Upsold additional products or services when appropriate.
  • Adhered to all safety regulations while performing vehicle inspections or servicing procedures.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Verified that invoices were accurate before leaving the warehouse.
  • Adhered to company policies regarding safe driving practices.
  • Kept up-to-date knowledge of product availability and pricing information.

Shop Manager

Tom's Collision
Rochester, NY
08.2009 - Current
  • Collision Repair, Customer car intake, Paint detailing, Car and surface detail
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
  • Maintained cleanliness and organization of customer and employee areas
  • Inspected tools and performed minor repairs to maintain functionality
  • Scheduled deliveries of materials with multiple vendors
  • Developed and implemented procedures for the efficient operation of the shop.
  • Maintained high standards of customer service throughout the store.
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Resolved customer complaints promptly and professionally.
  • Created promotional campaigns to drive footfall into the store.
  • Analyzed sales data to identify trends in consumer behavior.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

AUTOBODY TECH

Maaco Auto Body Shop & Painting
Land O Lakes, FL
05.2023 - 07.2023
  • Performed preliminary assessments on vehicles to determine the level of damage.
  • Sanded and buffed vehicles to prepare for painting or repair work.
  • Mixed paint according to manufacturer's specifications and applied primer, basecoat, and clear coat finishes.
  • Repaired minor dents, dings, scratches, tears
  • Applied rust-proofing treatments to protect vehicle bodies from corrosion.
  • Welded replacement parts into place using MIG and TIG welding equipment.
  • Replaced damaged car fenders, grills and panels.

Parts Clerk

City of Rochester
Rochester, NY
10.2022 - 06.2023
  • Received, unpacked, sorted, labeled and stored incoming parts and supplies.
  • Provided excellent customer service to internal and external customers.
  • Verified part numbers, descriptions, quantities on all incoming shipments.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Located and labeled parts to maintain organized inventory of stock.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Collaborated with other members of sales team to reach targets.

painter

American fleet maintenance
Rochester, NY
06.2022 - 10.2022
  • Mixed paints to desired color and texture;.
  • Applied primers and sealers to prepare new surfaces for painting;.
  • Inspected painted surfaces for defects such as cracking, blistering or fading;.
  • Consulted with clients regarding colors and finishes;.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Journeyman Roofer

Elmer W. Davis
Rochester, NY
07.2014 - 06.2022
  • Self-motivated Team member that makes sure everything is ready and in place to go along with helping tear off the roof and putting a new roof down (rubber and built up roof)
  • Repaired and replaced roof membrane, sub roofing, sheathing and base materials
  • Maintained and repaired roofing tools and equipment
  • Repaired and maintained surface materials to make building exteriors weatherproof and waterproof
  • Participated in all phases and types of commercial roofing.
  • Climbed ladders and scaffolding to reach roofs for inspection, repair, or installation.
  • Installed underlayment, shingles, metal roofing systems, and other materials to construct roofs.
  • Inspected existing roofs for damage or leaks and applied sealants when necessary.
  • Repaired damaged areas of the roof using tar and other waterproofing materials.
  • Measured and cut materials according to specifications with hand tools such as hammers, saws, chisels.
  • Removed old roof coverings in preparation for new installations.
  • Performed preventive maintenance on tools and equipment used in job activities.

Education

Automotive Service Tech: Autobody Repair

Lincoln Technical Institute - East Windsor
08.2012

East High School
06.2008

Skills

  • Automotive work
  • Superior work ethic
  • Mechanical knowledge
  • Customer service skills
  • Rough carpentry framing
  • Sheet metal roofing
  • Single-ply roofing
  • Asphalt pouring
  • Accurate record-keeping
  • Modified bitumen roofing
  • Quick learner
  • EPDM roofing systems
  • Safety training
  • Roofing material knowledge
  • Team player
  • Power tool operation
  • First aid training
  • Customer communications
  • Thermoplastic polyolefin (TPO) roofing
  • Problem-solving skills
  • Warehouse Operations
  • Team Collaboration
  • Workplace Safety
  • Proficient in [Software]
  • Verbal and written communication
  • Stock control
  • Shipping and receiving
  • Customer Education
  • Forklift Operation
  • Order Fulfillment
  • Inventory Management
  • Cycle counting
  • Customer Service
  • Shipping coordination
  • Reviewing deliveries
  • Catalog and parts familiarity
  • Spray Gun Operation
  • Environmental Compliance
  • Damage Assessment
  • Primer Application
  • Project Estimation
  • Organizational Skills
  • Time Management
  • Excellent Communication
  • Attention to Detail
  • Multitasking
  • Hand tool use
  • Color mixing
  • Continuous Improvement
  • Color Matching
  • Reliability
  • Team building

Timeline

PARTS ASSOCIATE

FLEETPRIDE TAMPA SERVICE CENTER
07.2023 - Current

AUTOBODY TECH

Maaco Auto Body Shop & Painting
05.2023 - 07.2023

Parts Clerk

City of Rochester
10.2022 - 06.2023

painter

American fleet maintenance
06.2022 - 10.2022

Journeyman Roofer

Elmer W. Davis
07.2014 - 06.2022

Shop Manager

Tom's Collision
08.2009 - Current

Automotive Service Tech: Autobody Repair

Lincoln Technical Institute - East Windsor

East High School

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Princeton Allison