Princetta Brown
West Palm Beach,FL
Summary
Results-driven sales manager with extensive experience in product development and optimization. Expertise in fostering strong client relationships through knowledgeable support and consistent service. Proficient in implementing advanced marketing strategies to achieve promotional objectives. Proven track record in network building and enhancing brand visibility.
Overview
22
22
years of professional experience
Work History
Quality Control Inspector
Atlas Event Rental
Boynton Beach, Florida
11.2022 - 03.2026
- Conducted root cause analyses to identify and resolve production issues effectively.
- Maintained records of nonconforming products and implemented corrective actions, leading to improved compliance with quality standards.
- Oversaw tagging and identification of parts, ensuring non-repairable components were effectively quarantined to prevent production delays.
- Collaborated with cross-functional teams to resolve complex product design and manufacturing challenges, enhancing overall product quality.
Front Desk Supervisor
Courtyard by Marriott
West Palm Beach, Florida
02.2016 - 09.2022
- Supervised front desk operations, enhancing guest check-in and check-out efficiency.
- Monitored front desk staff performance to ensure delivery of exceptional customer service.
- Resolved customer complaints swiftly to improve overall guest satisfaction.
- Managed reservation systems, maintaining accurate booking information at all times.
- Collaborated with housekeeping to uphold room readiness standards consistently.
Cash Office
Ross
West Palm Beach, Florida
07.2015 - 04.2021
- Ensured accurate balance of cash drawer at shift start and end to uphold financial integrity.
- Maintained precise cash balances and reconciled discrepancies efficiently.
- Counted safe and processed change orders, verifying compliance with cash handling policies.
- Restored and assigned tills while delivering exceptional customer service.
- Closed operations each day to facilitate preparation of daily deposits.
Assistant Grocery Manager
Winn-Dixie
West Palm Beach, Florida
01.2011 - 01.2014
- Led team of 10 associates to achieve performance goals and improve service quality.
- Coordinated inventory management processes to ensure optimal stock availability and minimize shortages.
- Directed daily store operations, including opening and closing procedures.
- Trained stock personnel on operational best practices and responsibilities.
- Supervised safe counting practices to uphold financial accuracy.
- Collaborated with department heads to enhance store layout and displays.
- Resolved customer complaints promptly to enhance satisfaction and foster loyalty.
- Enforced company policies and procedures consistently across the store.
Store Manager
F.Y.E
Wellington, Florida
01.2004 - 01.2011
- Managed team of 10, fostering collaboration to improve workflow efficiency.
- Trained new employees and conducted interviews, building a skilled and capable team.
- Prepared daily deposits and scheduled weekly payroll to ensure timely operations.
- Scheduled shipments and prepared sales reports for effective inventory management.
- Delegated tasks to team members, streamlining project execution for better outcomes.
- Maintained fixed asset module while calculating and recording monthly depreciation.
Education
Associate Degree - Business Management
Lincoln College
West Palm Beach, Florida12-2013
AA Business - Cosmetology Program
Lincoln College of Technology
West Palm Beach, FL06-2004
Skills
- Quality control leadership
- Quality management
- Root cause analysis
- Product inspection techniques
- Inspection procedures expertise
- Testing protocols
- Compliance adherence
- Process optimization
- Reporting and analysis
- Quality training methods
- Cross-functional collaboration
- Microsoft Office Suite
- Multitasking abilities
- Communication skills
Timeline
Quality Control Inspector
Atlas Event Rental
11.2022 - 03.2026
Front Desk Supervisor
Courtyard by Marriott
02.2016 - 09.2022
Cash Office
Ross
07.2015 - 04.2021
Assistant Grocery Manager
Winn-Dixie
01.2011 - 01.2014
Store Manager
F.Y.E
01.2004 - 01.2011
Associate Degree - Business Management
Lincoln College
AA Business - Cosmetology Program
Lincoln College of Technology