Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Princilia Nkela

CNA
Phoenix,AZ

Summary

Dynamic and compassionate professional with experience as a Teen Educator at Denver Health, skilled in enhancing critical thinking and fostering strong relationships. Proven ability in complex problem-solving and effective communication, dedicated to creating engaging learning environments and promoting patient-focused care. Committed to achieving goals and improving outcomes through innovative strategies.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CNA

Ridgecrest Healthcare
02.2025 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff.
  • Maintained clean and organized patient rooms, adhering to infection control protocols.
  • Documented patient care activities accurately in electronic health records.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Supported needs of 16+ residents under long-term care.

Front Counter Crew Member

Chick-fil-A
02.2023 - 04.2023
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
  • Maintained a clean and organized workspace for better efficiency during peak hours.
  • Addressed customer inquiries and resolved issues in a timely manner, fostering positive experiences.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.
  • Prepared customized orders efficiently while paying close attention to detail, resulting in satisfied customers.
  • Increased order accuracy by meticulously following each customer''s requests and preferences.
  • Processed cash and card transactions accurately, maintaining financial integrity within the establishment.
  • Assisted with inventory management tasks, ensuring adequate stock levels for daily operations.
  • Managed multiple tasks in high-volume environment.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Helped train new staff on company policies, procedures and standards, boosting productivity.

Teen Educator

Denver Health
09.2022 - 06.2023
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Established strong relationships with hospital providers through regular communication for better success.
  • Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
  • Enhanced critical thinking skills through problem-based learning activities.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Met regularly with team of providers (nurses, nurse practitioners doctors) to discuss best practices and develop innovative teaching strategies for younger patients.

Education

No Degree - Respiratory Therapy

Carrington College
2149 W Dunlap Ave Ste 100, Phoenix, AZ 85021

High School Diploma -

Astravo High School
Denver, CO
12-2024

Certification -

Voyager Nurse Aid
3489 W 72nd Ave #203, Westminster, CO 80030
11-2024

Skills

  • Complex Problem-Solving
  • Mobility assistance (transfers, positioning, range of motion exercises)
  • Infection control and prevention practices
  • Excellent communication and teamwork skills
  • Compassionate and patient-focused care
  • Excellent communication and teamwork skills
  • Empathy
  • Detail oriented
  • Hardworking
  • Trained in dealing with infectious diseases
  • Vital signs monitoring
  • Patient care
  • Time management
  • End-of-life care
  • Dressing assistance
  • Attention to detail

Certification

  • Basic Life Support (BLS) – American Heart Association
    Valid until [October, 2026]
  • CPR Certified
    Valid until [October, 2026]
  • AED

Valid until [October, 2026]


Languages

French
Native or Bilingual
English
Native or Bilingual

Additional Information

Clinical Skills

- Assisted with transferring and positioning patients

- Provided personal hygiene care (bathing, grooming, toileting)

- Collected and recorded patient data such as weight, height, and vital signs

- Ensured patients' comfort and safety by maintaining a clean and organized environment

-Transfer from bed to wheelchair


Timeline

CNA

Ridgecrest Healthcare
02.2025 - Current

Front Counter Crew Member

Chick-fil-A
02.2023 - 04.2023

Teen Educator

Denver Health
09.2022 - 06.2023

No Degree - Respiratory Therapy

Carrington College

High School Diploma -

Astravo High School

Certification -

Voyager Nurse Aid