Prinseya Bagby
Locust Hill,VA
Summary
Perceptive Administrative Coordinator possessing expertise in account management, customer service, administrative operations, and business development. Well-versed in creating project documents, templates, and reports. Meticulous and thorough team player focused on resolving client challenges with innovative solutions and leadership to increase productivity and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Academic Legal Administrator
College of Williamsburg and Mary Law School
07.2023 - Current
- Provides basic editing symbols, experience with ExpressO and Scholastica, operates digital measures, activity Insight, adoption & insight databases
- Operates MS Teams, Zoom, Blackboard, OneDrive, and Box daily
- Expert experience with Microsoft Office, Excel, WordPerfect X8, Adobe Professional 2020, other graphic software, and MS Windows 10 Pro
- Word processing, survey building tools, graphics, and presentation software
- Provides excellent written and oral communication
- Prepares mail merges, constructs correspondence and emails
- Typing, formatting and proofreading documents (including correcting spelling and grammar errors for professors of law and other law professionals)
- Digital file management systems, handling and storing confidential documentation
- Law review formatting of journal entries and publications
- Assists faculty in completion of their scholarly, academic, and committee responsibilities while ensuring continuity, professionalism and excellence
Senior Administrative Specialist
Department of Juvenile Justice
02.2019 - 03.2023
- Provides administrative support to one or more executive level or management personnel with expert level knowledge in Microsoft Office Software; operating multi-line phone systems, expert level communication (written and oral), ability to organize and prioritize tasks and make independent decisions
- Created and revised PowerPoint presentations and Excel templates for trainings and meetings
- Knowledge, skills, abilities, and competency of office practices and procedures in the legal environment, manual and automated filing systems, typing correspondence and transcribing
- Knowledge of court and legal procedures, policies, document preparation, and jurisdiction/legal codes
- Daily activities include management of three or more executive's calendars, schedule meetings, engagements, conferences, planning, scheduling, and coordinating travel arrangements as well as assisting families and victims of abuse and major crimes against them such as homicide, suicide, sexual and physical abuse
- Also working with children and children’s services and programs for juvenile delinquents
- Management of case files for juvenile and domestic cases
- Organized, updated, and digitized 100+ documents daily
- Managed office supplies and purchases by ordering supplies, cataloguing materials, tracking expenditures, invoices, and receipts
- Engaged 30+ daily guests and answered business calls
- Responded to 50+ average customer inquiries per day via email, phone, and in-person visits.
Administrative Office Specialist
Eastern State Hospital
12.2017 - 02.2019
- Managed and maintained 100% of secretarial/clerical functions for department as well as draft, review, and send communications on behalf of hospital executives
- Provided administrative support to one or more executive level or management personnel
- Managed employee evaluations and employee work profiles
- Daily activities to include drafting, preparing, and managing memoranda/ correspondence, personnel actions, reports, scheduling, and planning for executive level management
- Managed Timekeeping/Leave Record Maintenance systems
- Expert level Microsoft Office Software knowledge and skill with extensive calendar management, planning, and scheduling to include scheduling meetings, engagements, conferences, and travel arrangements
- Organized, updated, and digitized 300+ documents pertaining to pharmacy policy and procedures, Joint Commission, medical, nursing guides, references, prescribing information, physician medical regimens, and patient/doctor medication information
- Responsible for Locum Tenens file management and recruiting
- Managed administrative supplies by ordering supplies, cataloguing materials, and tracking
- Engaging with 20+ daily guests and/or answering business calls
- Responded to 100 average tasks and inquiries per day via email, phone, and in-person visits.
Office Services Specialist
Virginia Marine Resource Commission
11.2016 - 12.2017
- Created and ran reports within Microsoft Office Software (Excel, Word, Power point, and Outlook)
- Provided exceptional customer service skills with excellent customer facing experience
- Organize and multi-task in a fast-paced environment with great attention to detail and accuracy
- Administrative duties to include organizing, filing (records), scheduling, word processing, creating spreadsheets, answering/operating multi-line phone, answering, and responding to phone calls, while communicating all correspondence and information to the executive personnel
- Providing administrative support to one or more executive level or management personnel
- Daily tasks to include updating SOPs, Leave and Benefit management, and payroll management.
Office & Accounting Assistant
AppleOne- Henry S. Branscome LLC.
05.2016 - 11.2016
- Monitored all vendor accounts to ensure that payments/invoices/receipts are updated in system
- Expert written and verbal communication with all vendors and staff
- Provided excellent customer service as the initial contact for customers and staff, managing all front desk operations
- Daily tasks include planning, organizing, and scheduling for management personnel
- Record keeping of invoices and receipts, and assist in issuance of checks, Managed administrative supplies by ordering supplies, cataloguing materials, and tracking expenditures
- Introduced Excel spreadsheet records for inventory management, saving 6 hours of work each week
- Tasks to include construction and bid recruiting
- Engaged 30+ daily guests and answered business calls
- Compiled receipts to file 2 monthly expense reports and track bid status
- Assisting Business Accountant with accounts payable weekly and researching and resolving invoice discrepancies
- Input data and filed records to maintain organized system for department.
Education
Bachelor of Science (B.S.) - Criminal Justice Administration: Forensics -
Columbia Southern University
Orange Beach, AL03.2024
Undergraduate Certificate - Criminology and Criminal Law -
Ashworth College
Norcross, GA09.2021
Skills
- Innovative
- Communication (written and verbal)
- Detail Oriented
- Secretarial/ Administrative (Expert level)
- Customer facing experience
- Recruitment and acquisition
- Customer service skills
- Team building
- Prioritizing
- Problem-solving
- Time Management
- Strong organizational skills
- Phone Etiquette
- Confidentiality
- Emotional Intelligence
- Ability to multi-task
- Expert Level APA usage of regulated citation guide
- Zoom, Blackboard, OneDrive, Dropbox, Calendly systems, BOX, ExpressO, Scholastica, MS Teams, WordPerfect X8, Adobe Professional
Certification
- YMHFA (Youth Mental Health First Aid) Certified
- AMHFA (Adult Mental Health First Aid) Certified
- CPR (Cardiopulmonary Resuscitation) Certified
- Virginia Life, Health, and Annuity Insurance License
Timeline
Academic Legal Administrator
College of Williamsburg and Mary Law School
07.2023 - Current
Senior Administrative Specialist
Department of Juvenile Justice
02.2019 - 03.2023
Administrative Office Specialist
Eastern State Hospital
12.2017 - 02.2019
Office Services Specialist
Virginia Marine Resource Commission
11.2016 - 12.2017
Office & Accounting Assistant
AppleOne- Henry S. Branscome LLC.
05.2016 - 11.2016
Bachelor of Science (B.S.) - Criminal Justice Administration: Forensics -
Columbia Southern University
Undergraduate Certificate - Criminology and Criminal Law -
Ashworth College
- YMHFA (Youth Mental Health First Aid) Certified
- AMHFA (Adult Mental Health First Aid) Certified
- CPR (Cardiopulmonary Resuscitation) Certified
- Virginia Life, Health, and Annuity Insurance License
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