Prisca Foster
South Holland,IL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
4
4
years of professional experience
Work History
Secretary
Sweet Love Home Care Agency Inc.
09.2020 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained electronic filing systems and categorized documents.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Manager's Assistant
Trinity Health
09.2019 - 08.2020
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Utilized [Software] to create and edit correspondence, documents and materials.
Education
Bachelor of Science - Health Sciences
Governor State University
University Park, IL05.2018
Skills
- Research and Analytical Skills
- Plates Presentation
- Meeting Minutes
- Managing Purchasing Activities
- Organize Files
- Reception Functions
- Set Appointments
- Multitasking and Time Management
- Organization
- Keyboarding Skills
- Schedule Management
- Assessment Scheduling
- Microsoft Office
- Call Forwarding
- Administering Payroll
- Accounts Payable and Accounts Receivable
- HIPAA Guideline Compliance
- Confidentiality Understanding
- Accounting and Bookkeeping
- Email Correspondence
- Verbal and Written Communication
- Administrative Procedures
- Office Staff Leadership
- Database Maintenance
- Issue Response and Resolution
- Confidentiality and Data Protection
Timeline
Secretary
Sweet Love Home Care Agency Inc.
09.2020 - Current
Manager's Assistant
Trinity Health
09.2019 - 08.2020
Bachelor of Science - Health Sciences
Governor State University
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