Prisca Joseph
HOUSTON
Summary
Customer service and administrative professional with over 8 years of leadership, problem-solving, and operational experience. Excelling in financial reconciliation, team training, and customer support. Seeking to transition outside of the retail industry, leveraging transferable skills to achieve impact and drive professional growth.
Overview
28
28
years of professional experience
Work History
Cashier & Merchandising Associate
Walgreens
HOUSTON
06.2017 - 04.2025
- Ranked #2 in the district for credit application success, demonstrating persuasive communication skills
- Conducted store resets and department revisions, ensuring optimal product placement and inventory accuracy
- Led training sessions for new employees and assisted with merchandise ordering for departmental needs
- Processed returned merchandise by strictly following store return and exchange procedures.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier & Customer Service Representative
Best Buy
HOUSTON
06.2003 - 10.2015
- Achieved top credit application rates by effectively educating customers on financing options
- Trained new employees on store policies and procedures, enhancing team efficiency
- Managed checkout operations and provided personalized customer service
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Counted and balanced cashier drawers.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
Photo Lab & Cashier
Eckerds
HOUSTON
05.1997 - 08.2003
- Processed customer photo orders efficiently while maintaining quality assurance
- Operated cash register and assisted customers with purchases, ensuring smooth transactions
- Maintained inventory levels through proactive restocking
- Verified customer age requirement for alcohol or tobacco purchases.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Dennery Junior Secondary
Dennery, St. LuciaSkills
- Customer service
- Effective communication
- Time management
- Problem solving
- Creative thinking
- Reliable and responsible
Timeline
Cashier & Merchandising Associate
Walgreens
06.2017 - 04.2025
Cashier & Customer Service Representative
Best Buy
06.2003 - 10.2015
Photo Lab & Cashier
Eckerds
05.1997 - 08.2003
High School Diploma -
Dennery Junior Secondary
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