Prisca Kadere

• Played a pivotal role in the launch of several successful product lines by collaborating closely with product development teams to ensure market readiness and demand.
• Developed strong relationships with clients for long-term business growth and customer satisfaction.
• Analysed market trends, identifying opportunities for product expansion and increased sales.
• Conducted extensive competitor analysis to gain insights into industry best practices, driving continuous improvement initiatives within the company.
• Mentored junior team members, providing guidance on sales strategies and professional development opportunities.
• Optimized pricing structures based on market research findings, striking a balance between competitiveness and profitability goals.
• Collaborated with the sales team to achieve monthly targets and improve overall performance.
• Instructed sales staff on cross-selling and up-selling techniques,, resulting in increased net sales revenue by 70% in sales.

Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

• Collaborated with other shift managers to maintain consistency in policy enforcement across all shifts, fostering a cohesive workplace culture.
• Promoted a positive work environment through open communication and constructive feedback.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Kept employees operating productively and working on tasks to meet business and customer needs.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
• Handled emergency situations with a calm demeanour, ensuring the safety of both customers and employees during critical incidents.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
• Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
• Tracked receipts, employee hours, and inventory movements.
• Streamlined inventory management processes, reducing waste and optimising stock levels.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Propelled market share to surge ahead of competitor
• Successfully drove new product lines to increase annual profits by 10%.

• Greeted customers entering the store and responded promptly to customer needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Built relationships with customers to encourage repeat business.
• Addressed customer needs and made product recommendations to increase sales.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Promoted store promotions and incentive programmes to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimising wastage.
• Streamlined checkout process for increased efficiency and reduced waiting times.