Prisca Koffi

· Worked full-time at first with family taking care of twins’ boys (5), then started working part-time since family has a live-in nanny as well.

· Managed the schedules of the children, including driving/ picking up from any events like sports and school.

· Executing light housekeeping, including laundry, vacuuming, and bedroom tidying.

· Organized, shopped for and getting their daily meals and school lunch meals ready

· Bath them and make sure they are nice and clean to bed while reading bedtime stories to them.

* Educate Clients on having prepaid accounts.

* Giving Options on setting debt

* Empathize and finding solutions

* Collecting/ soft sales

* working and inspecting Claims

* Setting total loss claim.

*Processing auto claims

* Inbound and outbound calls to insured, agent, lawyers.

*Provide first aid to residents at home

*Cook

*Provide Companionship

*Read to Clients to help relax and end the day.

*Provided great customer service inbound and outbound calls.

* Took ownership of Customer Service issues.

*Followed problems through and provided solutions.