Prisca Nangabo
Nairobi,Kenya
Summary
Seasoned Program and Learning Manager with a robust background in facilitating organizational learning and development initiatives. Renowned for the ability to design, implement, and manage comprehensive short-term study abroad programs that enhance productivity and performance. Strong leadership skills combined with expertise in instructional design strategies have resulted in improved team efficiency and growth in past roles. Proven track record of driving innovative solutions to enhance knowledge retention and application.
Overview
10
10
years of professional experience
Work History
Program and Learning Manager
EDU Africa
Nairobi
09.2023 - Current
- Oversee and manage the operational aspects of short- and long-term international study abroad programs, ensuring effective document and information management, compliance with academic standards, and timely achievement of key program milestones
- Analyse student participation trends, program evaluations, and academic outcomes to assess the impact of study abroad programs
- Use data-driven insights to enhance program offerings and inform short- and long-term strategic planning
- Work closely with academic institutions, program coordinators, and local and international partners to foster collaboration, streamline program processes, and ensure consistent, high-quality student experiences across various countries
- Coordinate complex international travel logistics for students and staff, including securing visas, arranging flights, accommodations, and local transportation, ensuring smooth transitions for both short- and long-term stays abroad
- Serve as the key point of contact for donors and funding organizations, preparing detailed reports, program updates, and impact assessments to fulfill grant requirements and maintain support for international education initiatives
- Ensuring accurate financial program reconciliation through efficient invoicing and payment processing
- Processing, reporting, and acting on client feedback to drive continuous improvement
Program Coordinator
EDU Africa
Nairobi
04.2023 - 08.2023
- Negotiated supplier rates and agreements, optimizing program costs
- Managed all program-related bookings efficiently to ensure seamless logistics
- Liaised with suppliers, partners, and contributors, fostering strong collaborative relationships
- Assisted with formatting client documentation, ensuring consistency and professionalism
- Kept internal organizational systems updated to facilitate smooth operations
Senior Executive Administrator
Digital Mara Media LTD
Nairobi
03.2022 - 03.2023
- Managed daily and events calendars for Directors and Executive Team, optimizing scheduling efficiency
- Prepared and implemented budgets for the Administration and Finance Department, ensuring financial discipline
- Handled domestic and international travel arrangements and expense reporting for the Executive Office
- Created and maintained comprehensive documentation, plans, and reports for the Administration and Finance Department
- Managed calls, mail, and other communications through the Executive and Front Office, ensuring prompt and professional responses
- Prepared and processed timesheets and expense reports for the Executive Office
- Drafted memos, emails, letters, reports, and communiqué for the Executive Office, maintaining high standards of communication
Program and Outreach Coordinator
Mamlaka Hill Chapel
Nairobi
01.2020 - 07.2021
- Coordinated project schedules, resources, equipment, and information for church outreach programs, ensuring efficient execution
- Liaised with church leadership, outreach committees, and project partners to define project requirements, scope, and objectives
- Monito ed outreach tive progress and ressed issues proactively
- Handled travel arrangements and accommodation for outreach department staff and volunteers, optimizing logistical arrangements
- Prepared and implemented budgets for the Outreach Department, ensuring financial accountability
- Recruited and onboarded outreach volunteers, fostering a sense of community and commitment
- Created and maintained comprehensive documentation, plans, and reports for the Outreach Department, ensuring transparency and accountability
Administrative Coordinator
Mamlaka Hill Chapel
Nairobi
05.2018 - 12.2019
- Coordinated flights, ground transportation, and hotel accommodations, ensuring smooth travel logistics
- Planned and executed musical events, sourcing volunteers and music, and managing event logistics
- Monitored and directed incoming mail and prepared outgoing mail, ensuring efficient communication flow
- Collaborated in processing billing and accounts receivables, maintaining financial integrity
- Planned and facilitated seminars for music department volunteers, fostering skill development
- Managed databases of music department volunteers, ensuring accurate records
Management Trainee
Mamlaka Hill Chapel
Nairobi
05.2016 - 04.2018
- Assisted management staff with operational oversight, business development, and process improvement
- Communicated with vendors regarding inventory availability and special orders, ensuring timely delivery
- Planned and executed children's department events, overseeing logistics and volunteer management
- Supervised Sunday school classes and facilitated volunteer teacher training, ensuring quality education delivery
- Conducted interviews and placement for new teachers, fostering a sense of team cohesion
Intern
Mamlaka Hill Chapel
Nairobi
04.2015 - 03.2016
- Managed office supplies and teaching aids, ensuring availability and organization
- Facilitated volunteer teacher training, promoting skill development and effectiveness
- Manned information service desk, providing support to department staff and visitors
- Maintained office schedule and calendar, optimising workflow efficiency
- Assisted in meeting coordination and paperwork compilation, ensuring smooth operations
- Distributed office supplies and files, ensuring departmental needs were met
Education
Bachelor of Arts - Psychology
Kenyatta University
Nairobi04.2014
Skills
- Communication Skills
- Leadership
- Stakeholder Management
- Project Management
- Time Management
- Change Management
- Decision Making
- Administrative Leadership
- Partnership Development
Accomplishments
- Designed and executed over 20 study-abroad programs for Universities in the US in East Africa.
Languages
English
Native/ Bilingual
Swahili
Full Professional
References
References available upon request.
Timeline
Program and Learning Manager
EDU Africa
09.2023 - Current
Program Coordinator
EDU Africa
04.2023 - 08.2023
Senior Executive Administrator
Digital Mara Media LTD
03.2022 - 03.2023
Program and Outreach Coordinator
Mamlaka Hill Chapel
01.2020 - 07.2021
Administrative Coordinator
Mamlaka Hill Chapel
05.2018 - 12.2019
Management Trainee
Mamlaka Hill Chapel
05.2016 - 04.2018
Intern
Mamlaka Hill Chapel
04.2015 - 03.2016
Bachelor of Arts - Psychology
Kenyatta University
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