Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Priscila Alday

Sierra Vista,AZ

Summary

Dedicated employee known for reliability, pursuing employment options where good customer service and positive attitude will make a difference. Highly trained Key Holder/Sales Associate with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

3
3
years of professional experience

Work History

Receptionist

Nationwide Vision
04.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Handled cash transactions and maintained sales and payments records accurately.

Key Holder /Retail Sales Associate

Bath & Body Works
04.2022 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
  • Kept store clean and organized to provide shoppers with pleasant experience.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Completed store opening and closing procedures. Listened to customer needs and desires to identify and recommend optimal products.

Education

Buena High School
Sierra Vista, AZ

Skills

  • Bilingual
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Team Leader
  • Excellent work ethic
  • Training & Development
  • Clear communication skills
  • Training and Onboarding
  • Collaboration and Teamwork
  • Calm and Pleasant Demeanor
  • Reliable and Responsible
  • Written and Verbal Communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Nationwide Vision
04.2024 - Current

Key Holder /Retail Sales Associate

Bath & Body Works
04.2022 - Current

Buena High School

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