Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Priscila Arreguin

Mojave,CA

Summary

Dynamic hospitality professional with extensive experience at Fatboys Taco, excelling in customer service and team management. Proven track record in enhancing guest satisfaction and optimizing operations through effective staff training and problem resolution. Skilled in cash handling and maintaining health and safety standards, ensuring a high-quality dining experience.

Overview

8
8
years of professional experience

Work History

Restaurant Supervisor/ Foo Prep

Fatboys Taco
02.2023 - 04.2025
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Managed To Pay employees
  • Made all fresh specialty salsas
  • Made Fresh Aguas
  • Cut cilantro ,onion and limes
  • Cooked pot beans
  • Cooked Spanish rice
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Enhanced team performance with regular evaluations and constructive feedback.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Maintained accurate records of sales, labor and other costs.
  • Negotiated with suppliers for better pricing, improving profit margins without compromising on quality.
  • Managed scheduling efficiently, ensuring adequate staffing during busy periods without overspending on labor.

Cook

Oxford Inn Hotel
04.2022 - 05.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced Type environment.

Housekeeper Supervisor

Holiday Inn Hotel
06.2017 - 03.2022
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Completed schedules, shift reports, and other business documentation.
  • Managed staff of Number housekeepers.
  • Communicated repair needs to maintenance staff.
  • Managed inventory levels, ensuring adequate supplies were available for daily operations without excess waste or shortage.
  • Reduced guest complaints through proactive identification and resolution of potential issues within the facilities.
  • Ensured high-quality standards were met by regularly inspecting rooms and public spaces for cleanliness and orderliness.
  • Resolved guest concerns promptly and professionally, fostering positive relationships and repeat business opportunities.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Managed laundry sorting, washing, drying, and ironing.
  • Scheduled and prioritized tasks to staff, overseeing work completion.

Education

Metropolitan School
Los Angeles Ca

Skills

  • Customer service
  • Team coordination
  • Hospitality
  • Staff training
  • Staff supervision
  • Team management
  • Guest relations
  • Service quality
  • Health and safety standards
  • Problem resolution

Languages

Bilingual /spanish
Full Professional

Timeline

Restaurant Supervisor/ Foo Prep

Fatboys Taco
02.2023 - 04.2025

Cook

Oxford Inn Hotel
04.2022 - 05.2023

Housekeeper Supervisor

Holiday Inn Hotel
06.2017 - 03.2022

Metropolitan School

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Priscila Arreguin