Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Priscila Cortegoso

Lake Worth,FL

Summary

Dynamic and dedicated professional with a strong background in customer service and hospitality management. Great ability to enhance guest satisfaction through effective communication and conflict de-escalation. Reliable and adaptable, with a commitment to maintaining cleanliness and fostering positive relationships. Skilled in managing reservations/appointments, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.

Overview

3
3
years of professional experience

Work History

Pet Sitter

Personal Employer
12.2023 - Current
  • Provided daily care for pets, ensuring their safety and well-being in home environments.
  • Prepared food and water following instructions from pet owners.
  • Communicated professionally with pet owners via phone, email, and text.
  • Gave medication to pets following guidelines from owners.
  • Administered medications and monitored health conditions, reporting any changes to pet owners promptly.

Restaurant Hostess

Chili's Bar and Grill
08.2024 - Current
  • Managed waitlists effectively, optimizing table turnover rates.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborated with servers to coordinate timely service and guest satisfaction.
  • Resolved guest inquiries and concerns promptly, enhancing overall experience.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.

Fast Food Worker

Panera Bread
07.2022 - 08.2024
  • Operated cash register, ensuring accurate transactions and efficient customer service.
  • Prepared food items according to safety guidelines and Panera Bread standards.
  • Trained new staff on menu items, operational procedures, and customer service best practices.
  • Collaborated with team members to streamline service during peak hours, enhancing efficiency.
  • Greeted customers promptly and took orders to keep flow of traffic moving.

Education

High School Diploma -

Palm Beach State College
Lake Worth, FL
01-2026

Skills

  • Customer service

  • Relationship building

  • Hospitality management

  • Conflict de-escalation

  • Team collaboration

  • Flexible schedule

  • Punctual and reliable

  • Honest and trustworthy

  • Positive attitude

  • Adaptability and dependability

  • Cleanliness maintenance

  • Pet sitting

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Drawing and Painting
  • Animal Welfare Advocacy
  • Martial Arts
  • Documenting and sharing travel experiences
  • Helping others and giving back to the community
  • Gym Workouts


Timeline

Restaurant Hostess

Chili's Bar and Grill
08.2024 - Current

Pet Sitter

Personal Employer
12.2023 - Current

Fast Food Worker

Panera Bread
07.2022 - 08.2024

High School Diploma -

Palm Beach State College

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