Priscila Pinheiro
Orlando,FL
Summary
Great ability in communicating and developing relationship with customers. Highly motivated professional, able to handle a fast-paced environment, with minimum supervision. Strong verbal, written, and listening skills. Committed to quality and excellence.
Overview
25
25
years of professional experience
Work History
Advisor Services Associate
Charles Schwab
05.2022 - Current
- Provide outstanding client service with a one call resolution mentality while demonstrating empathy and problem-solving skills
- Assist advisors in completing investment forms, account applications, deposits, payments, money transfers, rollovers, distributions, etc…
- Team’s top performer
Group Leader
Fun Spot America
01.2020 - 05.2022
- Evaluated and managed staff performance
- Organized orientation and training of new staff members
- Directed team of 4 administrative professionals to meet team needs and sales goals in fast-paced environment
Business Development Manager
HotelsPro
06.2016 - 10.2019
- Increased territory sales from less than $800k to $3 million within one year
- Monitored sales performance on daily basis, monthly and quarterly
- Provided sales forecast, sales budget proposals and commercial proposals for customers in the US and Canada
- Demonstrated commitment to customer service, adding new customers while maintaining premium service levels with existing accounts
- Ranked as #1 sales manager (out of 6) 2018 and 2019
Product Manager
Tourico Holidays
01.2012 - 05.2016
- Expanded tours and activities portfolio identifying new opportunities
- Negotiated and contracted rates, special offers, allocation, release periods, terms and conditions for tours
- Negotiated contract renewal conditions: rate, inventory, offers, release periods, marketing contributions, cancellation policy
- Ensured renewed contracts were Live
Account Manager
AJ Perri
01.2010 - 01.2012
- Maintained direct personal contact with all assigned accounts and with new ones
- Solicited new accounts and dealers and developed market strategies
- Proactive approach to sales development and problem solving
Account Manager
Central Florida Tanning
01.2006 - 01.2010
- Trained new hires
- Audited incoming revenue
- Managed scheduled for employees
Account Manager
FISK SCHOOL LANGUAGE
01.2000 - 01.2006
- Taught English and Spanish
- Registered students
- Tutoring students with homework, class work, and assigned readings
- Simultaneous Translator Lagoinha Church
- Center Stage after school program
- Lagoinha church simultaneous translator
- Motivational speaking and providing guidance to young teens
Education
High School Diploma -
Skills
- Sales Team Supervision
- Territory Management
- New Account Development
- Relationship Building
- Complex Negotiations
- Presentations & Proposals
- Closing Strategies
- Sales Training
Timeline
Advisor Services Associate
Charles Schwab
05.2022 - Current
Group Leader
Fun Spot America
01.2020 - 05.2022
Business Development Manager
HotelsPro
06.2016 - 10.2019
Product Manager
Tourico Holidays
01.2012 - 05.2016
Account Manager
AJ Perri
01.2010 - 01.2012
Account Manager
Central Florida Tanning
01.2006 - 01.2010
Account Manager
FISK SCHOOL LANGUAGE
01.2000 - 01.2006
High School Diploma -
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