Priscila Posada
Vineyard,UT
Summary
Human Resources professional with strong background in managing employee relations, recruitment, and regulatory compliance. Skilled in fostering team collaboration and adept at adapting to evolving organizational needs. Known for reliability, problem-solving abilities, and effective communication. Well-versed in HR software, conflict resolution, and performance management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Technician
State of Utah
05.2025 - Current
- Managed employee onboarding processes, ensuring compliance with organizational policies and procedures.
- Facilitated training sessions to enhance staff knowledge of HR systems and best practices.
- Maintained accurate employee records within HRIS, improving data integrity and accessibility.
- Coordinated benefits administration, addressing employee inquiries to enhance satisfaction and understanding.
- Helped applicants through the NeoGov website to get updates on their applications as well as HRIS to send job offers.
- Troubleshooting a wide variety of issues to enhance employee experience through PEHP, URS, ESS, the employee gateway, etc.
HR Generalist /Risk Management Specialist
BBSI
06.2024 - 02.2025
- Investigated complaints of discrimination or harassment within the workplace.
- Assessed training needs based on performance evaluations or feedback from managers.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Developed training programs for new hires and existing employees.
- Conducted employee onboarding process, orientations, and exit interviews.
- Drafted and implemented HR policies in accordance with applicable laws.
- Maintained up-to-date knowledge of government regulations related to employment law.
- Updated several employee handbooks for different industries and provided feedback and support on current practices.
Human Resources Manager
Built Brands
05.2021 - 06.2024
- Oversee payroll processes, establish order between manpower needs and staffing results, manage team members, and train them to be at their best
- Handling HR matters, promoting employees, and interviewing and recruiting new team members in several company areas
- Establishing Beekeeper as company’s main form of communication
- Increasing retention by 50% with training programs and encouraging staffing employees to join Built
- Graduated from BLDA ‘‘Built Leadership and Development Academy’’
- Helping leadership construct healthy company culture
- Human Resources Manager: Training all personnel in safety
- Creating safety committee, coaching and developing team members, completing and teaching leadership training, strengthening relationships between staffing companies, keeping track of KPIs, auditing
- HR documentation, and ensuring compliance with OSHA standards and Utah Labor Law
- RCA for C-level and operations management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Onsite Supervisor for PetIQ
Swipejobs
01.2021 - 05.2021
- Helping PetIQ fill available positions within production, warehouse, sanitation, and QA departments
- Processing payroll and making corrections, processing retro payments
- Recruiting and increasing retention rates
- Safety controls
- Handling safety controls
- Handling HR matters within Premier associates
- Assisting with employee recognition programs.
- Assist with terminations, daily checkups, retention increased by 5%
Onsite Supervisor for Maple Mountain
Swipejobs
02.2020 - 05.2021
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Research project: Update inventory using Google sheets, Excel, and IQMS
- Updating shifts and organizing schedules and helping account manager with staffing needs. Increased retention by 10%.
Bilingual Customer Support Representative
AMP Smart
09.2018 - 12.2020
- Assist customers with payments, cancellation requests, upgrades, etc
- Technical support and scheduling: Assist customers with technical issues and scheduling tech visits
- Change packages, and advertisements for different products, increased sales.
- Customer Retention: Assist customers with cancellations fees, retention charges, explained missed payment charges
- Spanish-speaking account holders, handle escalated calls.
- Connected with customers to address questions and resolve issues through phone and email
- Training for new team members.
- Customer satisfaction rate of 4.0 out of 5.
Office Support Assistant
TRIO EOC UVU
01.2018 - 07.2018
- Advisement: provide support with financial aid and inform people about different programs within UVU
- Scheduling: schedule meetings with advisors and counselors. Assist between 10-20 students per day.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Executed record filing system to improve document organization and management
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Assisted senior recruiting staff with career fairs and recruiting events
Education
Bachelor of Arts - Human Resources Management
UTAH VALLEY UNIVERSITY
Orem, UT12-2028
Skills
- Onboarding and Orientation
- Organizational Development
- Exit Interviews
- HR program development
- Staff Management
- Risk Management
- Labor Relations
- Interviewing techniques
- Payroll administration
- Talent acquisition
- Benefits administration
- Employment law
Certification
OSHA Training
SHRM-CP
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HR Technician
State of Utah
05.2025 - Current
HR Generalist /Risk Management Specialist
BBSI
06.2024 - 02.2025
Human Resources Manager
Built Brands
05.2021 - 06.2024
Onsite Supervisor for PetIQ
Swipejobs
01.2021 - 05.2021
Onsite Supervisor for Maple Mountain
Swipejobs
02.2020 - 05.2021
Bilingual Customer Support Representative
AMP Smart
09.2018 - 12.2020
Office Support Assistant
TRIO EOC UVU
01.2018 - 07.2018
Bachelor of Arts - Human Resources Management
UTAH VALLEY UNIVERSITY
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