Developing a successful career in the healthcare services industry by leveraging my strong commitment to helping others and positively impacting people's lives. Providing compassionate care, promoting patient success, and improving health outcomes are my goals in healthcare, where I can learn and develop my skills.
Overview
13
13
years of professional experience
3
3
Certificate
Work History
Correctional Officer - Security
Texas Department of Criminal Justice, TDCJ
Huntsville, TX
07.2018 - 07.2023
Received recognition for maintaining a safe and secure environment within the correctional facility.
Successfully resolved conflicts and de-escalated tense situations, decreasing inmate altercations.
Received commendation for outstanding professionalism and dedication to duty during a crisis.
Conducted thorough investigations into incidents and provided detailed reports used in legal proceedings.
Trained and mentored junior correctional officers, contributing to their professional development and growth.
Demonstrated exceptional leadership skills during emergencies and effectively coordinated the response efforts.
Hotel Front Desk Agent
Etal Hotels & Halls
Lagos, Nigeria
10.2010 - 12.2012
Received multiple positive guest reviews and feedback for providing exceptional customer service and resolving guest issues effectively.
Received recognition from management for consistently maintaining a clean and organized front desk area.
Handled high phone calls and routed them to the proper guests or internal departments.
Managed check-ins and check-outs promptly.
Kept records of guest interactions, comments, or complaints to improve service quality.
Updated computer system with guest information, including contact details, payment methods, and any special requests.
Education
Associate of Science - Nursing
Lone Star College
Montgomery, TX
12-2026
Phlebotomy
University of St. Thomas
Houston, TX
12-2023
Diploma - Computer Science
Lagos City Computer College
Lagos, Nigeria.
Bachelor of Science - Accounting
University Of Benin
Benin, Edo State, Nigeria.
Skills
Communication Skills (verbal and written)
Customer-Oriented
Attention to details
Adaptability and flexibility
Venipuncture and capillary blood collection
Specimen collection and handling
Proficient in Microsoft Word, Excel, and PowerPoint
Teamwork and collaboration
Timeline
Correctional Officer - Security
Texas Department of Criminal Justice, TDCJ
07.2018 - 07.2023
Hotel Front Desk Agent
Etal Hotels & Halls
10.2010 - 12.2012
Associate of Science - Nursing
Lone Star College
Phlebotomy
University of St. Thomas
Diploma - Computer Science
Lagos City Computer College
Bachelor of Science - Accounting
University Of Benin
Certification
AMCA Certified Phlebotomy Technician
AHA Basic Life Support (BLS) certified
Languages
English
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies and Interests
Meditating
Volunteering
Traveling
Quote
The way to get started is to quit talking and begin doing.
Correctional Officer 1V. at Texas Department of Criminal Justice (TDCJ) U.S.Correctional Officer 1V. at Texas Department of Criminal Justice (TDCJ) U.S.