Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Priscilla Adiarte

Modesto,United States

Summary

Dynamic leader with a proven track record at Plaza Federal Credit Union, adept in operations management and customer relationship development. Excelled in enhancing client relations and spearheading business growth strategies. Skilled in negotiation and conflict resolution, demonstrating exceptional problem-solving abilities and financial acumen.

Overview

43
43
years of professional experience

Work History

Market Assistant

MatKat Sourdough
Modesto, CA
05.2022 - Current
  • Explained information about quality, value and style of products to influence customer buying decisions.
  • Handled returns and exchanges according to company policies.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Class Instructor/Class Aide

City of San Jose, California
San Jose, CA
01.1998 - 01.1999
  • Created a positive learning environment that was conducive to student success.
  • Practiced techniques for improving behavioral or academic problems within classroom, cultivating good habits and complementing attention given by counselors and parents.
  • Resolved conflicts among students by demonstrating appropriate behavior management strategies.

Vice President Branch Manager/Vice President of Operations

Plaza Federal Credit Union
San Jose, CA
01.1982 - 01.1993
  • Oversaw human resources functions such as recruitment, employee relations, training and benefits administration.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Reviewed financial information such as budgets, invoices, accounts payable and receivable.
  • Negotiated and monitored payment plans with customers in order to resolve outstanding debts.
  • Answered customer questions regarding account discrepancies or problems.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Maintained accurate records of all transactions and customer interactions.
  • Delivered exceptional service to customers in person or over telephone.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Provided exceptional customer service while accurately processing routine transactions.

Education

High School Diploma -

Christian Community Academy
San Jose
01-1981

Skills

  • Bilingual in Spanish
  • Problem resolution
  • Verbal and written communication
  • Professional telephone experience
  • Multitasking and organization
  • Customer service experience
  • Opening and closing accounts
  • Product knowledge
  • Money handling experience
  • Sales expertise

References

  • Katie Hudson (209) 322-5335
  • Mary Alves (209) 993-3422
  • Jan Anshutz (209) 534-9124

Languages

Spanish
Professional

Timeline

Market Assistant

MatKat Sourdough
05.2022 - Current

Class Instructor/Class Aide

City of San Jose, California
01.1998 - 01.1999

Vice President Branch Manager/Vice President of Operations

Plaza Federal Credit Union
01.1982 - 01.1993

High School Diploma -

Christian Community Academy

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Priscilla Adiarte