Priscilla Afriyie
Bronx,NY
Summary
Highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering skills. Highly skilled with customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience. Ensure quality service delivery through standard operating procedures. Recognized for motivating management team members to achieve their goals and fostering innovative work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Specialist
Children's Village
05.2023 - Current
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- .Assist with tracking and analyzing data to identify best practices and opportunities for improvement
- Managed database systems containing customer contact information.
- Monitored progress on projects assigned by upper management.
- Program data collection and quality assurance
Executive Assistant
Bomber's Bomber
02.2023 - Current
- Manage and handle all executive calendar and scheduling needs in Outlook.
- Manage executive travel needs including scheduling travel, and preparing expense reports.
- Provide administrative, operational, and logistical support
- Coordination of international meetings
- Handle large call volumes and interact with EA in professional manner
Administrative Assistant (Contract)
Blythedale Children Medical Center
03.2023 - 05.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Analyze program data and evaluation
DSP
Rising Ground
02.2019 - 12.2022
- Generated reports to track performance metrics of team members.
- Managed and resolved incidents according to service agreements.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Monitored operations and reviewed records and metrics to understand company performance.
- Assessed company operations for compliance with safety standards.
- Developed and implemented specialized rapport with clients
Communications Specialist
Youth Build Harlem
05.2016 - 08.2018
- Planned and completed group projects, working smoothly with others.
- Completed day-to-day duties accurately and efficiently.
- Engaged in professional networking to maintain strong relationships with communication and media professionals to drive partnership and effective dissemination of mass communication.
- Developed and managed communication strategies plans and budget
Education
Bachelor of Science - Chemistry
Lehman College of The City University of New York
The Bronx, NYHigh School Diploma -
Belmont Preparatory High School
Bronx, NY06-2014
Skills
- Database Management
- Expert in Microsoft Office
- Data Analysis
- Quantitative Research
- Analytical Work
- Quality Assurance
Certification
- Google / Data Analytics Professional Certificate
- CPR Certification
- Data Analytic Certification
- AMAP
Timeline
Specialist
Children's Village
05.2023 - Current
Administrative Assistant (Contract)
Blythedale Children Medical Center
03.2023 - 05.2023
Executive Assistant
Bomber's Bomber
02.2023 - Current
DSP
Rising Ground
02.2019 - 12.2022
Communications Specialist
Youth Build Harlem
05.2016 - 08.2018
Bachelor of Science - Chemistry
Lehman College of The City University of New York
High School Diploma -
Belmont Preparatory High School
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