Priscilla Alexandra Espinola Flores
Fremont
Summary
I am a hardworking, dedicated person that is looking for an organization where I am able to apply my experience and knowledge and be able to be challenged, have opportunities to learn and develop.I’d like to be able to meet the organization's goals and expectations and progress my career within.
Overview
9
9
years of professional experience
Work History
Shift Manager
Five Guys
San Jose
11.2021 - Current
- Dynamic Shift Manager at Five Guys, with proven team leadership and effective communication skills.
- Successfully enhanced operational efficiency and customer satisfaction through staff training and engagement.
- Adaptable learner, committed to maintaining high food safety standards while managing inventory.
- Exceptional at resolving customer inquiries swiftly, ensuring a positive dining experience.
- Led a team of employees to achieve operational goals and maintain a positive work environment.
- Facilitated employee training sessions to enhance skills and improve overall performance.
ManagerAL2
The Habit
Redwood City/Santa Clara
08.2016 - 09.2021
- Started as a cashier; within one year, I got promoted to management and started my MIT training.
- Engaged with a varied group of coworkers to fulfill objectives and tackle challenges concerning products and services.
- Connected with customers, utilizing strong people skills to facilitate engaging discussions
- Expanded professional knowledge through dedicated continuing education and specialized training.
- Prioritized and organized tasks to efficiently accomplish service goals.
Crew
Panda Express
Redwood City
12.2016 - 07.2017
- Assisted customers with orders and answered questions about menu items.
- Maintained cleanliness of dining area and ensured proper sanitation practices.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Highschool -
Sequoia Highschool (Health Careers Academy)
Redwood City06.2016
High School -
Sequoia High School
Redwood City06.2016
Skills
- Orderly
- Stress resilience
- Complete engagement
- Effective communication
- Adaptable learner
- Team leadership
- Staff training and onboarding
Languages
- Spanish
- English
Timeline
Shift Manager
Five Guys
11.2021 - Current
Crew
Panda Express
12.2016 - 07.2017
ManagerAL2
The Habit
08.2016 - 09.2021
Highschool -
Sequoia Highschool (Health Careers Academy)
High School -
Sequoia High School