Priscilla Allen
Douglasville,GA
Summary
Results-focused [Job Title] dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
20
20
years of professional experience
Work History
Homemaker
Self-employed
07.2005 - Current
- Addressed client household needs with meal preparation, housekeeping and transportation.
- Completed dusting, washing dishes, laundry, and vacuuming for patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided companionship and emotional support to enhance mood and quality of life.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Adapted teaching methods and lesson plans to changing student needs.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
Receptionist
State Farm Insurance Inc
09.2004 - 07.2005
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
Social Worker
Fayette/Clayton County DFCS
06.2003 - 05.2004
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Collaborated with other professionals to plan and coordinate care for clients.
Education
MBA - Business Organization
Grand Canyon University
Phoenix, AZ05.2011
Bachelor of Social Work - Social Work
Georgia State University
Atlanta, GA05.2003
High School Diploma -
Stone Mountain High School
Stone Mountain, GA06.1996
Skills
- Health Information
- Meal Planning and Preparation
- Light Housekeeping
- Handling Procedures
- Household Management
- Task Management
- Personal Care Needs
- Dietary Needs
- Schedule Appointments
Timeline
Homemaker
Self-employed
07.2005 - Current
Receptionist
State Farm Insurance Inc
09.2004 - 07.2005
Social Worker
Fayette/Clayton County DFCS
06.2003 - 05.2004
MBA - Business Organization
Grand Canyon University
Bachelor of Social Work - Social Work
Georgia State University
High School Diploma -
Stone Mountain High School
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