Ensured smooth operation of executive meetings by managing scheduling and logistics.
Ensure efficient functioning of the reception area.
Gathered mail from office mailroom.
Organized packages efficiently in the mail room.
Coordinated and scheduled meetings efficiently.
Managed employee records.
Coordinated and processed essential paperwork.
Oversaw inventory levels of office supplies.
Managed office functions.
Routed inquiries to relevant departments efficiently.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Tracked records, filed documents, and maintained communication between clients to manage office activities.
Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
Collaborated with various departments to streamline processes and improve interdepartmental communication.
Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
Reconciled account files and produced monthly reports.
Enhanced communication within the team through regular meetings and detailed reporting.
Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
Coordinated company events, fostering team building and boosting overall morale.
Created and implemented secure filing systems for sensitive employee and client documents.
Participated in workshops and in-service meetings to enhance personal growth and professional development.
Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
Ensured timely completion of projects by monitoring progress and facilitating collaboration among team members.
Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
Managed budgeting process for office expenses, tracking expenditures to ensure compliance with financial guidelines.
Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
Front Desk Agent
Disney Resort Company
10.2021 - 06.2022
Assisted with inquiries pertaining to hotel services, guest registration, and travel directions, or making recommendations regarding shopping, dining, or entertainment
Responded to inquiries regarding policies, procedures, and programs
Provided support with online ticket reservations, refunds, ticket price errors, and discounts for large groups
Receptionist
Fabletics
06.2020 - 02.2022
Managed front desk operations for two offices accommodating over 500 employees.
Streamline applications and validations by addressing concerns alongside the parking office.
Engaged with property management and building engineer to enhance efficiency in property operations.
Oversaw venue selection, entertainment planning, vendor coordination, and catering arrangements for events.
Office Assistant
Los Angeles Haunted Hayride
07.2019 - 12.2020
Streamlined communication by creating and maintaining policies, guidelines, and training materials
Maintained company social media and content on multiple platforms, including Facebook, Instagram, and company website
Improved accuracy in data entry by 50% through locating and correcting data entry errors
Reduced department’s quarterly expenses by 15% through cost comparison and tracking inventory
Education
Bachelor - Business
Loyola Marymount University
Los Angeles, CA
05.2008
High School Diploma - undefined
Santa Monica High School
Santa Monica, CA
Skills
Proficient in Microsoft Office Suite, G Suite, Slack, Zoom, and Envoy
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group