Priscilla Arteaga
Milwaukee,WI
Summary
Dynamic and detail-oriented professional with exceptional communication skills, recognized for enhancing guest satisfaction at Target. Proven ability to handle cash transactions accurately and manage returns efficiently. Strong empathy and stress tolerance enable effective multitasking in fast-paced environments, ensuring a positive experience for all customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
08.2024 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Complete Cash office everyday to put in the system of yesterday change fund and make money for tomorrow funds.
Gym Receptionist
Planet Fitness
08.2024 - 10.2024
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
Clerk/ Stocker
Pick N Save
03.2023 - 08.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Stocking the Dairy Department ensuring fully stock for consumers better experience shopping.
- Filling in different departments when needed.
Sales Associate
Five Below
08.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Received employee of the month for fixing the Beauty department.
Housekeeper
Holidays Inn Milwaukee Airport
07.2021 - 02.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Movie Theater Attendant
Marcus Theatres
08.2021 - 10.2021
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
Crew Member
Wendy’s
08.2020 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Received a raised for my hard work.
Hostess
South Milwaukee Cafe
07.2019 - 02.2020
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor Of Education - 2020
Mount Mary University
Milwaukee, WIHigh School Diploma - 2016
St. Anthony High School
Milwaukee, WI08.2020
Skills
- Exceptional communication
- Strong empathy
- Stress tolerance
- Guest relations
- Detail-oriented
- Computer skills
- Cash handling experience
- Order and refund processing
- Calm and professional under pressure
- Work prioritization
- Cleaning Experience
- Housekeeping
Accomplishments
- Employee of the month for my worth ethic.
- Every job I’ve work I receive a raised
Certification
CPR
Timeline
Guest Advocate
Target
08.2024 - Current
Gym Receptionist
Planet Fitness
08.2024 - 10.2024
Clerk/ Stocker
Pick N Save
03.2023 - 08.2024
Sales Associate
Five Below
08.2022 - 02.2023
Movie Theater Attendant
Marcus Theatres
08.2021 - 10.2021
Housekeeper
Holidays Inn Milwaukee Airport
07.2021 - 02.2022
Crew Member
Wendy’s
08.2020 - 08.2021
Hostess
South Milwaukee Cafe
07.2019 - 02.2020
Bachelor Of Education - 2020
Mount Mary University
High School Diploma - 2016
St. Anthony High School
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