Summary
Overview
Work History
Education
Skills
Affiliations
Crocheting and Gardening
Timeline
Generic

Priscilla Aviles

Carson City,NV

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Tech 2

Department Of Motor Vehicles
10.2022 - 02.2023

Reinstate car insurance.

Prepped documents for the State of Nevada that had been turned for scanning and uploaded to web. 50% of the time.

Data Entry 50% of the time.

  • Contributed to the development of innovative tech solutions within tight deadlines, meeting client needs.

Microfilm Technician 2

State Of Nevada
11.2021 - 12.2021
  • Demonstrated attention to detail while preparing original documents for filming, ensuring accurate reproduction on microfilm documents
  • Reduced turnaround time for document requests by promptly retrieving, duplicating, and delivering microfilm records.
  • Protected sensitive information by adhering to strict confidentiality guidelines when working with private or classified material.
  • Supported research efforts with timely access to archived materials through proficient use of microfilm readers and printers.
  • Provided exceptional customer service by answering inquiries related to microfilm records, processes, and procedures in a timely manner.
  • Provided reliable service by consistently meeting deadlines for digitization projects.
  • Closely followed established protocols when disposing of documents preventing potential breaches in security or preservation standards.
  • Optimized storage space utilization with strategic placement of microfilm documents in designated areas.
  • Increased efficiency in the microfilming process by maintaining and troubleshooting equipment as needed.
  • Maintained a well-organized workspace, facilitating quick retrieval of necessary materials for daily tasks.

Education

GED -

South High School For Lantos
Salt Lake City, UT

Skills

  • Friendly, Positive Attitude
  • Attention to Detail
  • Data Entry
  • Documentation and Recordkeeping
  • Equipment Maintenance
  • Entertainment Coordination
  • Online Security
  • Internet of Things

Affiliations

  • State of NEVADA

Crocheting and Gardening

I  retired in 2021, adding a hobby of crocheting and still learning. So far I've made blankets, scarves, winter hats and stuffed animals.


On my gardening I love to make plants grow and also arrange them, still learning this hobby also. 

Timeline

Tech 2

Department Of Motor Vehicles
10.2022 - 02.2023

Microfilm Technician 2

State Of Nevada
11.2021 - 12.2021

GED -

South High School For Lantos
Priscilla Aviles