Priscilla Aviles
Porter Ranch,CA
Summary
Adept at enhancing patient and client experiences, I leveraged compassionate communication and physical therapy support skills at Guam Memorial Hospital to significantly improve patient mobility and comfort. My background in multitasking and organization, combined with a proven track record of providing emotional support and medical care, positions me as a valuable asset to any healthcare team. Experienced non-medical Care Provider offering Number years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Compassionate Job Title possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in Area of expertise. Collaborative team player with strong clinical and interpersonal skills. Available Number hours per week, weekends and evenings. Experienced Job Title knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Caring Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele. Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Caregiver Attendant
Maris Garcia
06.2024 - Current
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Increased patient mobility through physical therapy exercises and proper use of assistive devices.
- Assisted patients with daily living activities, promoting independence and dignity.
- Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
Retail Sales Associate Cashier
Dollar Tree Stores
03.2024 - Current
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
Server
Grace Community Church
01.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Certified Nurse Assistant
Guam Memorial Hospital
01.2004 - 01.2006
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
- Strengthened continuity of care by meticulously updating electronic health records in accordance with HIPAA regulations.
Front Desk Receptionist
Gulf Air / Hotel
01.1997 - 01.2002
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
- Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
- Developed FAQ document for common visitor inquiries, streamlining information provision.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Organized and maintained files and records to ensure up-to-date documentation.
- Improved communication flow by establishing daily briefing for front desk and administrative staff.
- Greeted visitors warmly, creating positive first impression of organization.
- Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Provided basic technical support for front office equipment, minimizing downtime.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Enhanced guest experience by maintaining welcoming and organized reception area.
- Enhanced security by monitoring visitor access and issuing badges according to company protocols.
- Completed data entry and filing to keep records updated for easy retrieval.
- Initiated system for tracking office supplies, leading to more efficient inventory management.
- Assisted in coordination of company events, contributing to successful and well-organized functions.
- Facilitated smooth communication between departments by accurately relaying messages and information.
- Streamlined check-in processes, reducing wait times for guests.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Registered Nurse Midwife Assistant
Dr Suliman Fakeeh Hospital
01.1992 - 01.1997
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for high-risk pregnancies.
- Provided emotional support to families coping with miscarriages or other pregnancy-related issues, fostering resilience during challenging times.
- Assisted physicians with cesarean deliveries, contributing to safe outcomes for mother and baby.
- Reduced maternal and infant complications by providing appropriate prenatal care and education on healthy pregnancy practices.
- Provided comprehensive breastfeeding education for new mothers, encouraging successful nursing relationships.
- Improved patient satisfaction with childbirth experiences through compassionate support during labor and delivery.
- Conducted newborn assessments, identifying potential health concerns and initiating early interventions if necessary.
- Coordinated postpartum follow-up visits to monitor both maternal recovery and newborn growth milestones accurately.
- Promoted family-centered care by involving parents in the decision-making process throughout pregnancy, birth, and postpartum periods.
- Advocated for patients'' rights and needs within the hospital system to promote equitable access to quality maternity services.
- Followed professional standards and guidelines by adhering to ethical and legal guidelines and maintaining continued education certifications.
- Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
- Provided prenatal care by monitoring mother and baby health, identifying potential health concerns and providing advice to support mothers.
Registered Midwife
Medical Hospital Furniture
01.1991 - 01.1992
- Served as a mentor for student midwives by sharing clinical expertise, providing constructive feedback, and modeling excellence in the practice of midwifery.
- Supported birthing partners in their roles by providing education on pregnancy, labor, and newborn care.
- Developed strong rapport with patients through active listening skills that facilitated open communication about concerns or anxieties related to pregnancy or childbirth experience.
- Performed prenatal and postnatal examinations.
- Reduced complications during childbirth by closely monitoring patients and collaborating with healthcare professionals for timely interventions.
- Educated new parents on infant care essentials like diapering, swaddling, bathing techniques leading to increased confidence in parenting skills.
- Participated in ongoing professional development activities to stay current on new research findings and best practices in midwifery care.
- Gave emotional support to expecting mothers by answering questions and alleviating concerns.
- Assisted mothers with breastfeeding, self-care and postpartum healthcare.
- Performed low-intervention techniques to induce labor or relieve pain during labor.
- Ensured safety of mother and baby during labor by continuously assessing fetal heart rates and maternal vital signs.
- Created a comfortable and supportive environment for laboring women, utilizing relaxation techniques such as massage, aromatherapy, and hydrotherapy to help manage pain.
- Participated in advanced practice training and worked alongside physicians.
- Fostered strong relationships with community organizations to provide resources and support services for pregnant women in need of additional assistance.
- Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
- Participated in over Number successful births.
- Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
- Assisted in over Number successful births and provided post-partum counseling for struggling families to increase happiness and health of newborns and mothers.
- Assisted in delivery of pregnancies in Type environment.
- Trained under senior midwives for more than Number hours to obtain qualifications.
- Used special labor and delivery procedures, including episiotomy and forceps deliveries.
- Delivered over Number newborns as qualified midwife.
Education
Certified Nurse Assistant - Nursing Assistance
Guam Nursing College
Guam 10.2004
College Of Nursing - Nursing
Lyceum Northwestern University
Dagupan City, Philippines 06.2001
College Of Midwifery - Midwifery
Lyceum Northwestern University
Dagupan City, Philippines 01.1992
Skills
- Nutrition monitoring
- Emotional Support
- Mobility support
- Recreational activities planning
- Physical therapy assistance
- Medical appointment coordination
- Transfer skills
- Compassionate Care
- Dementia Care
- End of life care
- Housekeeping tasks
- Seizure Management
- Meal Preparation
- Client Confidentiality
- Feeding Tube Care
- Dependable and Responsible
- Elderly Care
- Patient Assessments
- PPE Usage
- Compassionate communication
- Supportive Companionship
- Problem-Solving
- Patient Care
- Flexible Schedule
- Verbal and written communication skills
- Time Management
- Strong Ethics
- Case Management
- Documentation
- Heavy Lifting
- Indirect Patient Care
- Medication and Appointment Reminders
- Flexible schedule and availability
- COVID-19 Safety Policies
- Medical Records Management
- Care plan assessment
- Disability Support
- Respectful and Compassionate
- Multitasking and Organization
- Daily living assistance
- First aid and safety
- Relationship Building
- Personal Hygiene Assistance
- Basic Housekeeping
- Patient Companionship
- Client Transportation
- Special Needs Care
- Mobility Assistance
- Hoyer Lifting Equipment
- Language Fluency
- Physical therapy support
Affiliations
Grace Community Church
Chase Recreational Tennis Club
Alzheimer’s Dimentia group
Certification
- Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) - American Heart Association.
- Dementia Care Certification - Alzheimer's Association or other recognized bodies.
- First Aid Certification - American Red Cross.
Languages
English
Full Professional
Tagalog
Native or Bilingual
Arabic
Limited Working
Spanish
Limited Working
Timeline
Caregiver Attendant
Maris Garcia
06.2024 - Current
Retail Sales Associate Cashier
Dollar Tree Stores
03.2024 - Current
Server
Grace Community Church
01.2019 - Current
Certified Nurse Assistant
Guam Memorial Hospital
01.2004 - 01.2006
Front Desk Receptionist
Gulf Air / Hotel
01.1997 - 01.2002
Registered Nurse Midwife Assistant
Dr Suliman Fakeeh Hospital
01.1992 - 01.1997
Registered Midwife
Medical Hospital Furniture
01.1991 - 01.1992
Certified Nurse Assistant - Nursing Assistance
Guam Nursing College
College Of Nursing - Nursing
Lyceum Northwestern University
College Of Midwifery - Midwifery
Lyceum Northwestern University