Priscilla Barnett
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Social Worker position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
20
20
years of professional experience
Work History
Patient Access Representative
Cooperman Barnabas Medical Center
11.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Civilian Payroll Technician
Department Of Veterans Affairs
04.2021 - Current
- Maintain employee confidence and protect payroll operations by keeping information confidential
- Audit timesheets and payroll records for accuracy
- Respond to 30-40 calls/emails from employee's questions and requests for information in timely and knowledgeable fashion
- Reconcile payroll discrepancies and respond to inquiries from employees
- Perform data entry tasks and maintain accurate records of employee payroll information
- Apply policies, laws, and regulations about pay, leave, overtime, differentials, holidays, special rates, premium pay, allowances, etc
- Conduct timekeepers training and semi-annual audits of timecards
- Research and analyze complex pay transactions in an automated payroll system to determine necessary corrective action
- Verifies impute of data into DCPS automates systems, research rejected entries to resolve unusual and difficult pay situations
- Recognize civilian pay indebtedness, through comparison of source of document in DCPS output reports.
Medical Support Assistant – Eligibility Department
Department Of Veterans Affairs
05.2004 - Current
- Verified patient's discharge papers (DD214) from the military for accuracy to receive services in the Veterans Administration
- Established if veterans met income guidelines and processed their means test for their eligibility.
- Scheduled patients for all follow-up appointments.
- Gave friendly gracious customer service to veterans who have served and protected the country.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
Secretary – Pathology & Laboratory Services
Department of Veterans Affairs
07.2012 - 04.2021
- Supported six departments under one umbrella
- Answered over 40-50 phone calls and messages for physicians throughout medical facility, scheduled appointments, and handled patient inquiries
- Reviewed time sheets, worked charts, wage computation, and other information to detect and reconcile payroll discrepancies
- Verified attendance, hours worked, pay adjustments, and posted information onto designated records
- Dictated senior staff minutes
- Dictated Cytology reports to be disbursed to requested departments throughout the hospital
- Reviewed and scanned all reports into CPRS for all other departments in the hospital to have access
- Signed off on reports scanned into CPRS for verified authenticate.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Medical Support Assistant – Travel Department
Department of Veterans Affairs
01.2011 - 07.2012
- Dispersed reimbursement for travel expenses based on his/her eligibility qualifications, done on daily basis
- Processed claims for Compensation and Pension reimbursement
- Communicated effectively with multiple departments to receive efficient services from all specialists that were needed for prompt service within Emergency Department
- Established strong relationships to gain support and effectively achieve results
- Developed daily log to establish accurate staff coverage
- Was able to maintain efficiency while processing high volume of calls (50 or more).
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
- Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
Medical Support Assistant – Occupational Therapy Department
Department of Veterans Affairs
07.2010 - 01.2011
- Prepared daily excel spreadsheet and Vista Appointment Management for three therapists
- Inputted schedules for three therapists and facilitated close of consults in CPRS
- Reconciled clinic lists of 20 or more patients by creating action for each appointment
- Signed off on actions in CPRS.
- Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
Medical Support Assistant – Emergency Department
Department of Veterans Affairs
11.2008 - 07.2010
- Handled multifaceted clerical tasks (e.g., data entry, filing, and records management) while making sure patients demographic records are updated and kept confidential
- Verified patient's discharge papers (DD214) from the military for accuracy to receive services in the Veterans Administration
- Established if veterans meet income guidelines and processed their means test for their eligibility
- Processed ID bands for patients staying in the Emergency Department another form of identification
- Coordinated travel arrangements, maintained database, and ensured delivery of premium service to patients
- Communicated effectively with multiple departments would receive efficient services from all specialists that were need for prompt service with Emergency Department
- Established strong relationships to gain support and effectively achieve results.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
Medical Support Assistant – Pre-Admission Department
Department of Veterans Affairs
02.2008 - 11.2008
- Processed patient for admission by coordination of wards and their availability by using Bed Control
- Verified patient's eligibility service connected (SC) or non-service connected (NC) to determine extent of their stay in hospital
- Pre-admission screening to verify if patient was eligible for surgical procedures
- Discharged, registered, transferred 25-35 daily inter-ward transferred patients
- Verified medical insurance for coverage.
- Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
Closing Store Manager
Kings Supermarket
03.2014 - 10.2020
- Managed, supervised, and provided leadership to staff of 200+ employees
- Conducted store tours to evaluate store conditions and react and implemented timely solutions accordingly
- Answered customers' questions about merchandise and advised customers on merchandise selection
- Deal with all complaints, queries, and other related customer service issues
- Completed store operational requirements by scheduling and assigning employees, following up on work results
- Ensured all products and displays are merchandised effectively to maximize sales and profitability
- Provided support to sales associates during peak periods or when scheduled conflicts arise
- Responsible for making deposits for days' operations
- Completed all operational requirements of store.
Bookkeeper
Kings Supermarket
09.2010 - 03.2014
- Entrusted to manage supermarket and close store with closing Store Manager
- Supervised 4 – 5 cashiers per shift
- Verified and calculated cash flow of store throughout course of day with Operating Funds
- Directed all calls to different departments for full run of store.
Intern
Hyacinth Aids Foundations
09.2015 - 05.2017
- Facilitator for Wellness, Substance Abuse, and Women's Groups.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Art Therapy
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Internship Student
Real House Inc.
11.2013 - 11.2014
- Facilitator for Wellness, Substance Abuse, and Women's Groups. We do art therapy., I received supervision from my field instructor and the Clinical Director on the process of social work., The principles of Hyacinth are to – “Increase Hope, Sense of Control by helping the clients recognize you can only control what is within your own power, and to Reduce Unwanted Loneliness”.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
Volunteer
Parent Coordinator
09.2006 - 05.2010
- Participated in group activities with students to build teamwork and foster healthy relationships.
- Assisted with organization and supervision of after-school activities for students.
- Served as a positive role model for students by demonstrating strong work ethic, active participation, and commitment to education throughout all volunteer activities.
- Supported the school''s fundraising efforts, raising funds for extracurricular activities and resources.
Education
Maters of Social Work - Social Work
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2017
Bachelor of Social Work - Social Work
Rutgers, The State University of New Jersey
Newark05.2015
Associate of Science - Humanities
Essex County College
Newark, NJ05.2012
Skills
- Professional ethics
- Client Advocacy
- Multicultural Competence
- Confidential Records Management
- Case records management
- Applicant interviewing
- Community resource knowledge
- Dependable and Adaptable
- Problem Resolution
- Period-End Reporting
- Statistical Analysis and Reporting
- New Hire Orientation
- Corrective Actions
- Payroll Administration
- Self-care strategies
- Life Skills Development
- Multi-tasking Capabilities
Internship
Hyacinth AIDS Foundation, Newark, NJ, 09/2015, 05/2017, Facilitator for Wellness, Substance Abuse and Women's Groups. We do art therapy. I receive supervision from my field instructor and the Clinical Director on the process of social work. The principles of Hyacinth are to – “Increase Hope, Sense of Control by helping the clients recognize you can only control what is within your own power, and to Reduce Unwanted Loneliness”.
Volunteer Experience
- Science Park High School, Newark, NJ, Parent Coordinator, 2006, 2010
- Junior & Cadette Girl Scout Leader for Troops 433 & 1184, Newark, NJ, 1998, 2010
- Family and friends with the feeding the homeless Christmas 2009 - shelter in Newark NJ
- Newark Police Athletic League (PAL) Youth Council, Advisor, 1998, 2006
References
References are available on requests.
Hobbies and Interests
- Walking
- Bowling
- Baking
Accomplishments
Rutgers, The State University - Newark, NJ
Dean's List – Fall 2014 Rutgers University Dean's List – Spring 2014 – Rutgers, The State University
·Tau Sigma Honor Society – April 2013 – Rutgers, The State University
Essex County College - Newark, NJ
Dean's List - Spring of 2011 – Essex County College
Phi Theta Kappa – 10-2011
Affiliations
- Tau Sigma Honor Society
- Phi Theta Kappa
Walking, Bowling, Baking
I love walking daily it helps to clear my mind. I walk on an average of 30-60 minutes a day,
I love bowling because I love competing with my family and friends,
I started baking at the age of 7 because my older sister would come home from college and make things look so easy, So I decided I wanted to learn what she did and that was how I started baking and became one of the things I love to do. I am usually the one who bakes for all the family functions.,
Timeline
Patient Access Representative
Cooperman Barnabas Medical Center
11.2021 - Current
Civilian Payroll Technician
Department Of Veterans Affairs
04.2021 - Current
Intern
Hyacinth Aids Foundations
09.2015 - 05.2017
Closing Store Manager
Kings Supermarket
03.2014 - 10.2020
Internship Student
Real House Inc.
11.2013 - 11.2014
Secretary – Pathology & Laboratory Services
Department of Veterans Affairs
07.2012 - 04.2021
Medical Support Assistant – Travel Department
Department of Veterans Affairs
01.2011 - 07.2012
Bookkeeper
Kings Supermarket
09.2010 - 03.2014
Medical Support Assistant – Occupational Therapy Department
Department of Veterans Affairs
07.2010 - 01.2011
Medical Support Assistant – Emergency Department
Department of Veterans Affairs
11.2008 - 07.2010
Medical Support Assistant – Pre-Admission Department
Department of Veterans Affairs
02.2008 - 11.2008
Volunteer
Parent Coordinator
09.2006 - 05.2010
Medical Support Assistant – Eligibility Department
Department Of Veterans Affairs
05.2004 - Current
Maters of Social Work - Social Work
Rutgers, The State University of New Jersey
Bachelor of Social Work - Social Work
Rutgers, The State University of New Jersey
Associate of Science - Humanities
Essex County College
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