Priscilla Barnett
Linden,NJ
Summary
Detail-oriented team player with strong organizational skills. Hardworking and passionate job seeker. Ready to help the team achieve the company's goals. Ability to handle multiple projects simultaneously, with a high degree of accuracy. Efficient Civilian Payroll Technician known for high productivity and capability to complete tasks swiftly. Specialize in payroll processing, compliance with federal regulations, and financial data analysis. Excel in time management, communication, and problem-solving to ensure smooth payroll operations. Experienced in managing civilian payroll operations with comprehensive knowledge of rules, regulations, and procedures related to payroll processing. Strengths include problem-solving ability, precision in data computation, and thorough understanding of financial software. Notable for enhancing efficiency through systems analysis and procedural improvements. Previous work has shown significant impact on streamlining payroll processes, ensuring accuracy and compliance while reducing errors.
Overview
21
21
years of professional experience
Work History
Patient Access Representative
Cooperman Barnabas Medical Center
Livingston, NJ
11.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient privacy.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Contributed positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Civilian Payroll Technician
Department Of Veteran Affairs
East Orange, NJ
04.2021 - Current
- As a Civilian Pay Technician, I receive examine, and maintain individual payroll documents for new and current employees such as DD/EFT, Taxes, Allotments, Employee Organization deductions, and Uniform Allowances.
- Review, Audit, and processes time and attendance records for regular pay in addition to records with various entitlements which include overtime, night differential, premium pay and uniform allowances in VATAS and DCPS to ensure employees are paid accurately and on time every pay period.
- Enters employee's changes in DCPS and VATAS such as FMLA, C.O.P., VLTP, DVL, Military Leave, Advanced Sick and/or Annual leave.
- Runs and organizes the requirements of Payroll and DFAS control point transactions to meet schedules set by FSC, Treasury and the accounting section.
- Generate and reviews the following recurring reports: MyPay Invalid, Non-Pay Status Report, Family Leave, New Hire, Quarterly DD/EFT report, Gain/Losses report, F&N report, CFO Costing Premium Pay report, Missing Time report, Invalid Transaction report, Conversion of Hours report, in addition to various special one-time reports requested from finance and Human Resources for special situations.
- Provides technical support and supervision of timekeeper activities that pertain to timekeeping to ensure timekeepers adhere to VA policies.
- Conducts annual refresher timekeeper trainings and audits.
- Conducts extensive research to identify and resolve payroll problems.
- Submits Remedy and FSC tickets to resolve payroll issues, process transactions and/or provide guidance for inquiries that cannot be resolved at the CSR level.
- Provides customer service via telephone and email correspondence.
- Encourages employees to utilize MyPay for inputting data changes such as address changes, taxes, allotments, and direct deposit changes.
- Prepares written correspondence and other documentation.
- Audit timesheets and payroll records for accuracy.
- Respond to 30-40 calls/emails from employee's questions and requests for information in a timely and knowledgeable fashion.
- Reconcile payroll discrepancies and respond to inquiries from employees.
- Apply policies, laws, and regulations about pay, leave, overtime, differentials, holidays, special rates, premium pay, allowances, etc.
- Research and analyze complex pay transactions automated payroll system to determine necessary corrective action.
- Verifies impute of data into DCPS automates systems, research, and rejected entries to resolve unusual and difficult pay situations.
- Assisted HR with onboarding new hires by providing comprehensive information on the payroll process.
- Resolved discrepancies between actual payments received by employees and amounts shown on the payroll register.
- Additional duties as assigned.Maintain employee confidence and protect payroll operations by keeping information confidential.
Secretary – Pathology & Laboratory Services
Department of Veterans Affairs
East Orange, NJ
07.2012 - 04.2021
- Supported six departments under one umbrella.
- Answered over 40-50 phone calls and messages for physicians throughout medical facility, scheduled appointments, and handled patient inquiries.
- Reviewed time sheets, worked charts, wage computation, and other information to detect and reconcile payroll discrepancies.
- Verified attendance, hours worked, pay adjustments, and posted information onto designated records.
- Dictated senior staff minutes.
- Dictated Cytology reports to be disbursed for requested departments.
- Reviewed and scanned all reports into CPRS for departments within in hospital to have access.
- Signed off on reports scanned into CPRS for verified authentication.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Closing Store Manager
Kings Supermarket
Short Hills, NJ
03.2014 - 10.2020
- Managed, supervised, and provided leadership to staff of 200+ employees.
- Conducted store tours to evaluate store conditions and react and implemented timely solutions accordingly.
- Answered customers' questions about merchandise and advised customers on merchandise selection.
- Deal with all complaints, queries, and other related customer service issues.
- Completed store operational requirements by scheduling and assigning employees, following up on work results.
- Ensured all products and displays are merchandised effectively to maximize sales and profitability.
- Provided support to sales associates during peak periods or when scheduled conflicts arise.
- Responsible for making deposits for days' operations.
- Completed all operational requirements of store.
Internship Student
Hyacinth Aids Foundations
Newark, NJ
09.2015 - 05.2017
- The principles of Hyacinth are to – “Increase Hope, Sense of Control by helping the clients recognize you can only control what is within your own power, and to Reduce Unwanted Loneliness”. Facilitator for Wellness, Substance Abuse, and Women's Groups.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Art Therapy.
- Gained valuable work experience working with specific industries, applied, and learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency, and expanding technical skill set.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Internship Student
Real House Inc.
Bloomfield, NJ
11.2013 - 11.2014
- Facilitator for Wellness, Substance Abuse, and Women's Groups.
- Art therapy.
- Received supervision - field instructor, and Clinical Director on social work.
- "Principles of Hyacinth are to – “Increase Hope, Sense of Control by helping clients recognize you can only control what is within your power, and to Reduce Unwanted Loneliness”.
- Received positive feedback from supervisors on commitment to personal growth and development during our internship program.
- Gained practical experience in various aspects of field services, applying academic knowledge to real-world situations.
Bookkeeper
Kings Supermarket
Summit, NJ
09.2010 - 03.2014
- Entrusted to manage supermarket and close store with closing Store Manager.
- Supervised 4 – 5 cashiers per shift.
- Verified and calculated cash flow of store throughout course of day with Operating Funds.
- Directed all calls to different departments for full run of store.
Medical Support Assistant – Travel Department
Department of Veterans Affairs
East Orange, NJ
01.2011 - 07.2012
- Dispersed reimbursement for travel expenses based on his/her eligibility qualifications, done daily basis.
- Processed claims for Compensation and Pension reimbursement.
- Communicated effectively with multiple departments to receive efficient services from all specialists needed for prompt service.
- Established strong relationships to gain support and effectively achieve results.
- Developed daily log to establish accurate staff coverage.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
- Provided compassionate support, addressing patient concerns and inquiries professionally.
Medical Support Assistant – Occupational Therapy Department
Department of Veterans Affairs
East Orange, NJ
07.2010 - 01.2011
- Prepared daily Excel spreadsheet in Vista Appointment Management for three therapists.
- Inputted schedules for three therapists and facilitated close of consults in CPRS.
- Reconciled clinic lists of 20 or more patients by creating action for each appointment.
- Signed off on actions in CPRS.
- Provided compassionate support, addressing patient concerns and inquiries professionally.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
Medical Support Assistant – Emergency Department
Department of Veterans Affairs
East Orange, NJ
11.2008 - 07.2010
- Handled multifaceted clerical tasks (e.g., data entry, filing, and records management) while making sure patient's demographic records were updated and kept confidential.
- Verified patient's discharge papers (DD214) for accuracy to receive service.
- Established if veterans meet income guidelines and processed their means test for their eligibility.
- Processed ID bands for patients as another form of identification.
- Coordinated travel arrangements, maintained database, and ensured delivery of premium service to patients.
- Communicated effectively with multiple departments. Received efficient services from all specialists needed for prompt care.
- Established strong relationships to gain support and effectively achieve results.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
Parent Coordinator
Newark, NJ
09.2006 - 05.2010
- Participated in group activities with students to build teamwork and foster healthy relationships.
- Assisted with organization and supervision of after-school activities for students.
- Served as positive role model for students demonstrating strong work ethic, active participation, and commitment to education throughout all volunteer activities.
- Supported our school's fundraising efforts, raising funds for extracurricular activities and resources.
Medical Support Assistant – Pre-Admission Department
Department of Veterans Affairs
East Orange, NJ
02.2008 - 11.2008
- Processed patients for admission by coordination of wards and their availability by using Bed Control.
- Verified patient eligibility service-connected (SC) or non-service-connected (NC) to determine their stay.
- Pre-admission screening for verification of eligibility for surgical procedures.
- Discharged, registered, and transferred 25-35 daily inter-ward transferred patients.
- Verified medical insurance for coverage.
- Provided compassionate support, addressing patient concerns and inquiries professionally.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
Medical Support Assistant – Eligibility Department
Department Of Veterans Affairs
East Orange, NJ
05.2004 - 01.2007
- Verified patient's discharge papers (DD214) for accuracy to receive services with Department Veterans Administration.
- Established if veterans met income guidelines and processed their means test for their eligibility.
- Scheduled patients for all follow-up appointments.
- Gave friendly gracious customer service to veterans who have served and protected our country.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
Education
Master of Social Work - Social Work
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2017
Bachelor of Social Work - Social Work
Rutgers, The State University of New Jersey
Newark05.2015
Associate of Science - Humanities
Essex County College
Newark, NJ05.2012
Skills
- Professional ethics
- Client advocacy
- Cultural competence
- Confidential records management
- Case management
- Applicant interviewing
- Dependability and adaptability
- Problem resolution
- Statistical analysis
- New hire orientation
- Corrective actions
- Payroll administration
- Self-care strategies
- Life skills development
- Multi-tasking abilities
Affiliations
- Tau Sigma Honor Society
- Phi Theta Kappa
Accomplishments
- Rutgers, The State University, Dean's List – Fall 2014, Newark, NJ
- Rutgers, The State University, Dean's List – Spring 2014, Newark, NJ
- Rutgers, The State University, Tau Sigma Honor Society – April 2013, Newark, NJ
- Essex County College, Dean's List - Spring of 2011, Newark, NJ
- Essex County College, Phi Theta Kappa – 10/11, Newark, NJ
- Implemented a process for annotation of reports digitally for processing our six reports for payroll with a range of 50 - 100 people on each report.
- Problem solves 30- 40 calls, and emails daily.
- Ability to assess and identify the issue with reasoning and logic.
- Research policies and procedures to improve the quality of work for our department usage.
Hobbies and Interests
- Walking
- Bowling
- Baking
- Volunteer @Church - Abundant Life Family Church, New Brunswick, NJ - current - back to school book bag drive, feeding those in need Thanksgiving, Christmas, and other special functions.
- Vet Camp Staff Member- Salvation Army of New Jersey - 08/2015 - Current - Provides a psychosocial and recreational experience that allows clinical interventions with veterans working on their mental health and substance abuse recovery.
- Junior & Cadette Girl Scout Leader for Troops 433 & 1184, Newark, NJ, 1998, 2010
- Family and Friends group who feed the homeless Christmas 2009 - Homeless Shelter in Newark NJ
- Newark Police Athletic League (PAL) Youth Council, Advisor, 1998, 2006
References
References are available on requests.
Volunteer Experience
- Vet Camp Staff Member, Salvation Army of New Jersey, 08/15 - Current, Provides a psychosocial and recreational experience that allows clinical interventions with veterans working on their mental health and substance abuse recovery.
- Junior & Cadette Girl Scout Leader, Troops 433 & 1184, Newark, NJ, 1998, 2010
- Volunteer, Family and Friends group, 12/09, Fed the homeless at a shelter in Newark, NJ.
- Advisor, Newark Police Athletic League (PAL) Youth Council, 1998, 2006
References
References available upon request.
Timeline
Patient Access Representative
Cooperman Barnabas Medical Center
11.2021 - Current
Civilian Payroll Technician
Department Of Veteran Affairs
04.2021 - Current
Internship Student
Hyacinth Aids Foundations
09.2015 - 05.2017
Closing Store Manager
Kings Supermarket
03.2014 - 10.2020
Internship Student
Real House Inc.
11.2013 - 11.2014
Secretary – Pathology & Laboratory Services
Department of Veterans Affairs
07.2012 - 04.2021
Medical Support Assistant – Travel Department
Department of Veterans Affairs
01.2011 - 07.2012
Bookkeeper
Kings Supermarket
09.2010 - 03.2014
Medical Support Assistant – Occupational Therapy Department
Department of Veterans Affairs
07.2010 - 01.2011
Medical Support Assistant – Emergency Department
Department of Veterans Affairs
11.2008 - 07.2010
Medical Support Assistant – Pre-Admission Department
Department of Veterans Affairs
02.2008 - 11.2008
Parent Coordinator
09.2006 - 05.2010
Medical Support Assistant – Eligibility Department
Department Of Veterans Affairs
05.2004 - 01.2007
Master of Social Work - Social Work
Rutgers, The State University of New Jersey
Bachelor of Social Work - Social Work
Rutgers, The State University of New Jersey
Associate of Science - Humanities
Essex County College
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