Summary

Overview

Work History

Education

Skills

Software

Timeline

Priscilla Braden

Seattle,WA

Summary

Experienced candidate with over 4 years of experience in supervising. Excellent reputation for resolving problems and improving team moral.

Overview

years of post-secondary education

years of professional experience

Work History

Branch Office Administrator

Edward Jones

10.2022 - Current

Provided exceptional customer service, promoting a welcoming atmosphere at the branch office.
Oversaw daily operations at the branch office, ensuring smooth workflow processes were maintained across departments.
Lead team meetings, leading to a cohesive and productive work environment.
Collaborated with financial advisor to develop branch goals, resulting in increased productivity and profitability.

Department Supervisor

The Home Depot

08.2020 - Current

Trained team on how to engage customers using well-honed interpersonal and people skills.
Managed 2 teams of 10+ employees, delegated tasks and held each employee accountable for completing assignments.
Mentored team members to enhance professional development and accountability in workplace

Transportation Secretary

Dunlap Schools Unit District 323

01.2017 - 05.2020

Assisted the Director with performing many every days tasks, including overseeing new employee training, report writing, and taking notes in meetings.
Communicated with staff and district families via phone, email, and in person to assist in training on new software, and ensuring capability.
Produced accurate office files, updated spreadsheets and crafted presentations to support our department director and boost team efficiency.
Provided clerical support to 60+ department employees by copying, faxing and filing documents. Plus support staff at 9 buildings within the district.
Daily management of field trip operations including scheduling, selection of trips, and trip changes.

Assistant Store Manager

GameStop

11.2009 - 06.2012

Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Built contests with sales associates to increase sales and subscriptions, sometimes by up to 15% for the quarter.
Helped Store Manager with planning schedules and delegating assignments to meet coverage and service demands.

Education

Associate of Science - Business Administration And Management

Illinois Central College

East Peoria, IL

08.2014 - 05.2016

Skills

Analytical and Critical Thinking

Building client relationships

Creating efficiency

Records management

Workflow planning

Written communication