Priscilla Brumbaugh
Winter Springs,FL
Summary
Dynamic Senior Clinical Operations Manager with a proven track record at Avant Healthcare, enhancing patient care quality through strategic process improvements and effective communication. Skilled in clinical trial management and team leadership, I successfully developed key performance indicators, fostering a culture of continuous improvement and collaboration among departments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Clinical Operations Manager
Avant Healthcare
07.2018 - Current
- Spearheaded process improvement initiatives that resulted in increased efficiency and improved patient care quality.
- Developed key performance indicators to monitor departmental progress and identify areas for improvement.
- Recruited trained, and mentored new employees, fostering their professional development within the organization.
- Established effective communication channels between departments, fostering a collaborative work environment.
- Regularly evaluated employee performance and provided feedback.
Nurse Manager Cardiac Intervention Unit
AdventHealth
12.2008 - 03.2017
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
Assistant Nurse Manager Cardiac Intervention Unit
AdventHealth
01.2002 - 12.2008
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
Nurse Technician
Florida Hospital
07.1998 - 08.1999
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Improved patient care by providing compassionate and attentive support to patients during daily activities.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maintained patient stability by checking vital signs and weight.
Education
Bachelor of Science - Nursing
Adventist University
Orlando, FL12-1999
Skills
- Adverse event reporting
- Site monitoring
- Clinical trial management
- Clinical data management
- Protocol development
- Clinical leadership
- Patient care
- HIPAA compliance
- Effective communication
- Patient safety
- Emergency situational awareness
- Clinical documentation
- Supervisory experience
- Onboarding and coaching
- Team management
- Quality improvement
Certification
Nursing Leadership
Daisy Award Winner
I won the Daisy Award this year after being nominated by my Leader.
Timeline
Senior Clinical Operations Manager
Avant Healthcare
07.2018 - Current
Nurse Manager Cardiac Intervention Unit
AdventHealth
12.2008 - 03.2017
Assistant Nurse Manager Cardiac Intervention Unit
AdventHealth
01.2002 - 12.2008
Nurse Technician
Florida Hospital
07.1998 - 08.1999
Bachelor of Science - Nursing
Adventist University
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